IT On-Site Support Specialist

Georg-Fischer; Kleszczów; On-site; PLN 55,000 - 85,000; Full time

Job summary

Georg-Fischer Poland is seeking an IT On-Site Support Specialist to act as the face of IT, providing support for mission-critical applications, infrastructure, and end users across locations. You will procure, configure, deploy, and decommission IT equipment, and provide telephony support as needed.

The role requires 3+ years in service desk or advanced IT experience, strong Windows OS skills, and the ability to communicate with external partners and internal staff in Polish and English.

Qualifications

• Some IT education is preferred.
• 3+ years in service desk/advanced experience.
• Experience in managing a local network.
• Experience in troubleshooting systems.
• Proficient with Windows OS, standard technologies.
• Familiar with a range of software and hardware.
• Able to communicate effectively with external partners, suppliers and vendors.
• Able to communicate effectively with internal users and IT staff, in Polish and English.

Responsibilities

• Advanced troubleshooting of technology issues.
• Procure, configure, deploy, decommission various IT equipment.
• Telephony support as needed.
• Manage local IT agreements where necessary.
• Handle IT invoicing where necessary.
• Remote support of sites as needed.
• Support in development of internal application.
• Support in Autodesk applications.
• Intrastat reporting.
• Manage LAN network in different locations.
• Partner with both end users, Service Desk, and Infrastructure teams to deliver timely, accurate and robust solutions.

Skills

Windows OS proficiency

Network troubleshooting

Polish & English communication

Education

Some IT education

Job description

IT On-Site Support SpecialistPurpose of the position:Be the face of IT by providing support to mission-critical applications, infrastructure, and advanced support for end users on a global level. The OSS team additional will be responsible for procuring, configuration, deployment, and decommissioning of IT equipment. Additionally telephony support as required. IT agreements/invoicing and remote support of sites as required.Responsibilities:Advanced troubleshooting of technology issues;Procure, configure, deploy, decommission various IT equipment;Telephony support as needed;Manage local IT agreements where necessary;Handle IT Invoicing where necessary;Remote support of sites as needed;Support in development of internal application;Support in Autodesk applications;Intrastat reporting;Manage LAN network in different locations;Partner with both end users, Service Desk, and Infrastructure teams to deliver timely, accurate and robust solutions.Requirements:Some formal education in IT preferred;3+ years in service desk/advanced experience;Experience in managing a local network;Experience in troubleshooting systems;Proficient with Windows OS, standard technologies;Familiar with range of software and hardware;Able to communicate effectively with external partners, suppliers and vendors;Able to communicate effectively with internal users and IT staff, in Polish and English.Contact person:Justyna Pawłusz-Ślebioda Senior Country Manager, People Team, Poland [e-mail] submit your application via the ‘Apply’ button. The recruiter’s email is for enquiries only.