IT On-Site Support Specialist

Uponor Infra Sp. z o.o.; Kleszczów; On-site; PLN 70,000 - 100,000; Full time

Job summary

Georg Fischer seeks an IT On-Site Support Specialist to be the face of IT, handling support for mission-critical apps, infrastructure, and end users globally. The role includes procuring and deploying IT equipment, telephony support, and invoicing tasks across sites.

Candidates should have 3+ years in service desk, local network management, and strong Windows OS proficiency, with Polish and English communication abilities. This is an on-site position with regional coverage.

Qualifications

• Formal IT education preferred.
• 3+ years in service desk/advanced experience.
• Experience in managing a local network.
• Experience in troubleshooting systems.
• Proficient with Windows OS and standard technologies.
• Familiar with range of software and hardware.
• Able to communicate with external partners, suppliers and vendors.
• Able to communicate with internal users and IT staff in Polish and English.

Responsibilities

• Advanced troubleshooting of technology issues.
• Procure, configure, deploy, decommission IT equipment.
• Telephony support as needed.
• Manage local IT agreements where necessary.
• Handle IT invoicing where necessary.
• Remote support of sites as needed.
• Support in development of internal applications.
• Support in Autodesk applications.
• Intrastat reporting.
• Manage LAN network in different locations.
• Partner with both end users, Service Desk, and Infrastructure teams to deliver timely, accurate and robust solutions

Skills

IT support

Network troubleshooting

Windows OS

Communication Polish/English

Education

Some IT education

Tools

Networking equipment

Job description

IT On‑Site Support Specialist

Purpose of the position: Be the face of IT by providing support to mission‑critical applications, infrastructure, and advanced support for end users on a global level. The OSS team additional will be responsible for procuring, configuration, deployment, and decommissioning of IT equipment. Additionally telephony support as required. IT agreements/invoicing and remote support of sites as required.

Responsibilities

• Advanced troubleshooting of technology issues
• Procure, configure, deploy, decommission various IT equipment
• Telephony support as needed
• Manage local IT agreements where necessary
• Handle IT Invoicing where necessary
• Remote support of sites as needed
• Support in development of internal application
• Support in Autodesk applications
• Intrastat reporting
• Manage LAN network in different locations
• Partner with both end users, Service Desk, and Infrastructure teams to deliver timely, accurate and robust solutions

Requirements

• Some formal education in IT preferred
• 3+ years in service desk/advanced experience
• Experience in managing a local network
• Experience in troubleshooting systems
• Proficient with Windows OS, standard technologies
• Familiar with range of software and hardware
• Able to communicate effectively with external partners, suppliers and vendors
• Able to communicate effectively with internal users and IT staff, in Polish and English

Contact person

Justyna Pawłusz‑Ślebioda Senior Country Manager, People Team, Poland [e-mail]

About us

We’re GF, the global leader in Flow Solutions, solving some of the world’s most urgent challenges from ensuring access to clean water, supporting safe industrial processes and building critical infrastructure to enabling efficient buildings. We provide solutions that make an impact for millions of people. That’s what we call the Plus Effect, and it starts with you. We need people who bring exceptional performance, curiosity and a readiness to challenge the status quo. In return, you’ll thrive in collaborative teams that push each other to grow through the impact you create for customers, communities and society. Shape the future of Flow Solutions and your own.