IT On-Site Support Specialist

Georg Fischer; gmina Kleszczów; On-site; PLN 90,000 - 130,000; Full time

Job summary

Georg Fischer is seeking an IT Support Specialist to act as the face of IT, providing support for mission-critical applications, infrastructure, and end users globally. The role includes procuring, configuring, deploying, and decommissioning IT equipment, plus telephony support as needed.

You will troubleshoot complex issues, manage local networks, and collaborate with Service Desk and Infrastructure teams. Fluency in Polish and English is required, with formal IT education preferred.

Qualifications

• 3+ years in service desk/advanced experience.
• Experience in managing a local network.
• Experience in troubleshooting systems.
• Able to communicate effectively in Polish and English.

Responsibilities

• Advanced troubleshooting of technology issues.
• Procure, configure, deploy, decommission IT equipment.
• Telephony support as needed.
• Remote support of sites as needed.
• Partner with end users, Service Desk, and Infrastructure teams.

Skills

Windows OS

Troubleshooting

Polish & English

Education

IT education (preferred)

Tools

Autodesk applications

Job description

Purpose Of The Position

Be the face of IT by providing support to mission-critical applications, infrastructure, and advanced support for end users on a global level. The OSS team additional will be responsible for procuring, configuration, deployment, and decommissioning of IT equipment. Additionally telephony support as required. IT agreements/invoicing and remote support of sites as required.

Responsibilities

• Advanced troubleshooting of technology issues;
• Procure, configure, deploy, decommission various IT equipment;
• Telephony support as needed;
• Manage local IT agreements where necessary;
• Handle IT Invoicing where necessary;
• Remote support of sites as needed;
• Support in development of internal application;
• Support in Autodesk applications;
• Intrastat reporting;
• Manage LAN network in different locations;
• Partner with both end users, Service Desk, and Infrastructure teams to deliver timely, accurate and robust solutions.

Requirements

• Some formal education in IT preferred;
• 3+ years in service desk/advanced experience;
• Experience in managing a local network;
• Experience in troubleshooting systems;
• Proficient with Windows OS, standard technologies;
• Familiar with range of software and hardware;
• Able to communicate effectively with external partners, suppliers and vendors;
• Able to communicate effectively with internal users and IT staff, in Polish and English.

Contact Person

Justyna Pawłusz-Ślebioda Senior Country Manager, People Team, Poland [e-mail]