Information Technology Coordinator

Fujitsu; Warszawa; On-site; PLN 150,000 - 210,000; Full time

Job summary

Fujitsu Poland seeks an ICT Delivery Coordinator to oversee cross-domain projects within a PM²/Agile framework. You will align networks, cloud, IAM, and data center operations with governance and reporting requirements.

The role emphasizes planning, stakeholder coordination, and translating business needs into concrete technical actions, ensuring a smooth service transition and transparent governance.

Qualifications

• Experience with ICT project lifecycle, governance, and delivery methods like PM².
• Understanding of ICT infrastructure domains: networks, data centres/cloud, IAM, and operations.
• Ability to plan, track, and maintain logs for dependencies and changes.

Responsibilities

• Coordinates ICT projects through initiation, planning, execution, and closure per PM²/Agile methods.
• Facilitates interfaces between technical teams, business owners, and suppliers.
• Maintains plans, dashboards, and action logs; supports procurement inputs and transition to service.

Skills

Project governance

Domain understanding

Planning & control

Service management

Stakeholder coordination

Technical translation

Soft skills

Education

Bachelor's Degree

Tools

Azure DevOps

ServiceNow

Jira

MS Project

Planner

Job description

Education Requirement: Bachelor's Degree

Company Description

Fujitsu is a global leader in digital services, transforming organizations and the world through innovation. With a commitment to sustainability, Fujitsu builds trust in society by leveraging cutting-edge technology and innovation. Our services aim to drive positive change and create lasting impact in various industries globally.

DESCRIPTION OF THE TASKS

The external service provider will perform the following typical tasks and responsibilities:

• ICT Delivery Coordination: Coordinates assigned ICT projects and initiatives through initiation, planning, execution, monitoring, and closure under the direction of the Frontex Project Manager or designated Operational Actor. Prepares and maintains scope, plans, schedules, milestones, work packages, acceptance criteria, and project-control records in line with PM², Agile, or other Frontex-approved methods. Tracks progress, resources, risks, issues, changes, and dependencies, escalating required decisions. Coordinates multiple small or medium-sized initiatives in parallel.
• ICT Infrastructure Engagement & Technical Readiness: Coordinates engagement across technical teams, including networks, cloud/data centre, cybersecurity, databases, IAM, modern workplace, monitoring, and service desk. Facilitates technical scoping and readiness activities covering environments, access, capacity, integration, testing, architecture, security, and operational dependencies. Coordinates interfaces between technical teams, business owners, and specialist functions.
• Stakeholder & Supplier Coordination: Organizes and facilitates project meetings, technical workshops, status reviews, and decision sessions, maintaining clear agendas, minutes, actions, and decision records. Coordinates communication and follow-up with business stakeholders, technical teams, external suppliers, and consultants. Supports the drafting and preparation of Procurement Requests, Requests for Service, Terms of Reference, and related inputs. Supports supplier mobilisation and contract implementation by tracking actions, man-days, deliverables, acceptance evidence, and dependencies.
• Governance, Reporting & Service Transition: Maintains current plans, status reports, dashboards, action plans, decision/dependency/change logs, and an auditable project repository. Prepares concise management reporting and briefing materials. Coordinates testing, acceptance, handover, operational readiness, knowledge transfer, closure, and lessons learned. Proposes practical improvements to coordination, templates, reporting, and knowledge reuse.

KNOWLEDGE AND SKILLS

The candidate should possess the following knowledge and skills:

• Project Governance & Methodology: Strong knowledge of the ICT project lifecycle, governance, and delivery methods, including PM² or equivalent.
• Domain Understanding: Good understanding of ICT infrastructure domains, including networks, data centre/cloud, databases, identity and access management (IAM), workplace services, monitoring, and operations.
• Planning & Control Tools: Good knowledge of planning and control tools, including schedules, milestones, action, decision, dependency, and change logs.
• Service Management: Good understanding of ICT service management, change, operational readiness, and transition to service.
• Stakeholder & Supplier Coordination: Good knowledge of stakeholder, supplier, and contract coordination in an ICT environment.
• Technical Translation: Ability to translate business needs into clear technical coordination actions, scope, deliverables, and acceptance criteria.
• Soft Skills: Strong analytical, organizational, problem-solving, communication, facilitation, reporting, and documentation skills, with the ability to manage several priorities proactively.

SPECIFIC EXPERTISE (Mandatory)

• Experience coordinating ICT projects or technical initiatives in a similar position.
• Experience coordinating at least two ICT infrastructure projects or initiatives involving several technical domains.
• Experience coordinating dependencies across at least three of the following: network, cloud/data centre, databases, IAM, endpoint/workplace, cybersecurity/architecture, monitoring, or service operations.
• Experience supporting supplier engagement, procurement documentation, proofs of concept, or implementation of ICT contracts.
• Practical experience with project and service-management tools such as Azure DevOps, ServiceNow, Jira, MS Project, Planner, or equivalent.

REQUIRED CERTIFICATES

At least one (1) certification from the following list (or an internationally recognized equivalent accepted by the Contracting Authority) is mandatory: