ICT Engagements Coordinator

Hunter International, Inc.; Warszawa; On-site; PLN 180,000 - 240,000; Full time

Job summary

Hunter International, Inc. in Warsaw seeks an experienced ICT Project Coordinator/Manager to lead infrastructure engagements across networks, cloud/data centre, IAM, and service operations. You will coordinate cross-functional teams and manage scope, milestones, risks, and supplier activities to deliver agreed outcomes.

The role requires strong communication, governance knowledge, and the ability to translate business needs into technical actions, with a proactive, result-driven approach.

Qualifications

• Minimum English language proficiency: B2 level.
• 5+ years of relevant IT project experience.
• 3+ years coordinating ICT projects or initiatives.
• Certification in PM² / PRINCE2 / PMP or equivalent internationally recognized.
• Strong knowledge of ICT project lifecycle, governance, and delivery methods.

Responsibilities

• Coordinating ICT projects and initiatives through initiation, planning, execution, monitoring and closure under the Frontex Project Manager or designated actor.
• Preparing and maintaining scope, plans, schedules, milestones, work packages and project-control records with PM²/Agile methods.
• Tracking progress, resources, risks, issues, changes and dependencies; escalate deviations.
• Coordinating several small or medium initiatives in parallel to ensure timely delivery.
• Coordinating engagement across technical teams including networks, cloud/data centre, cybersecurity, IAM, modern workplace, monitoring, service desk.

Skills

English proficiency

IT project coordination

Stakeholder coordination

Analytical/problem-solving

Communication/reporting

Multitasking

Education

PM² / PRINCE2 / PMP certification

5+ years ICT project experience

3+ years coordinating ICT projects

Tools

Azure DevOps

ServiceNow

Jira

Microsoft Project

Planner

Job description

• Minimum English language proficiency (CEFR): B2 ;
• Minimum relevant professional IT experience: 5 years ;
• Minimum experience in a similar position: 3 years ;
• At least one of the following certifications: PM² (or equivalent), PRINCE2 (or equivalent), PMP (or equivalent). Any equivalent certification must be internationally recognized and accepted by the Contracting Authority ;
• Strong knowledge of ICT project lifecycle, governance, and delivery methodologies, including PM² or equivalent ;
• Good understanding of ICT infrastructure domains, including networks, data centres/cloud, databases, identity and access management (IAM), workplace services, monitoring, and operations ;
• Good knowledge of planning and control tools, including schedules, milestones, action logs, decision logs, dependency logs, and change logs ;
• Good understanding of ICT service management, change management, operational readiness, and service transition ;
• Good knowledge of stakeholder, supplier, and contract coordination in an ICT environment ;
• Ability to translate business needs into clear technical coordination activities, scope, deliverables, and acceptance criteria ;
• Strong analytical, organisational, and problem-solving skills, with the ability to manage multiple priorities ;
• Excellent communication, facilitation, reporting, and documentation skills, with a proactive approach and the ability to work effectively with technical teams, managers, business stakeholders, and suppliers ;
• At least 3 years of experience coordinating ICT projects or technical initiatives in a similar role ;
• Experience coordinating at least two ICT infrastructure projects or initiatives involving multiple technical domains ;
• Experience coordinating dependencies across at least three of the following areas: networking, cloud/data centre, databases, IAM, endpoint/workplace services, cybersecurity/architecture, monitoring, or service operations ;
• Experience supporting supplier engagement, procurement documentation, proof-of-concept activities, or implementation of ICT contracts ;
• Practical experience with project and service management tools such as Azure DevOps, ServiceNow, Jira, Microsoft Project, Planner, or equivalent tools.

Duties/role:

ICT infrastructure engagement and technical readiness

• Coordinating assigned ICT projects and initiatives/engagements through initiation, planning, execution, monitoring and closure under the direction of the Frontex Project Manager or designated Operational Actor ;
• Preparing and maintaining scope, plans, schedules, milestones, work packages, acceptance criteria and project-control records in line with PM², Agile or other Frontex-approved methods ;
• Tracking progress, resources, risks, issues, changes and dependencies; escalating deviations and decisions requiring Frontex action ;
• Coordinating several small or medium-sized initiatives in parallel and supporting the timely delivery of agreed outcomes ;

ICT infrastructure engagement and technical readiness

• Coordinating engagement across technical teams, including networks, cloud/data centre , cybersecurity, databases, IAM, modern workplace, monitoring, service desk and any other engaged teams ;
• Facilitating technical scoping and readiness activities covering environments, access, capacity, integration, testing, architecture, security and operational dependencies ;
• Coordinating interfaces between technical teams, business owners and specialist functions without replacing their technical responsibilities ;
• Identifying blockers and cross-team dependencies and following them through the agreed governance and escalation routes ;

Stakeholder and supplier coordination

• Organising and facilitating project meetings, technical workshops, status reviews and decision sessions, while maintaining clear agendas, minutes, action logs and decision records ;
• Coordinating communication and follow-up with business stakeholders, technical teams, external suppliers and consultants ;
• Supporting the drafting and preparation of Procurement Requests, Requests for Service, Terms of Reference and related inputs ;
• Supporting supplier mobilisation and contract implementation by tracking actions, man-days, deliverables, acceptance evidence and dependencies ;

Governance, reporting, transition and improvement

• Maintaining current plans, status reports, dashboards, action plans, decision logs, dependency logs, change logs and an auditable project repository ;
• Preparing concise management reports and briefing materials ;
• Coordinating testing, acceptance, handover, operational readiness, knowledge transfer, closure activities and lessons learned ;
• Proposing practical improvements to coordination processes, templates, reporting methods and knowledge reuse across DOS .