Iberia Order Management Analyst — Hybrid (Łódź)

McCormick & Company; Łódź; Hybrid; PLN 66,000 - 90,000; Full time

Benefits offered by this job

Healthcare (Medicover)

Annual bonus

Life insurance (UNUM)

Pension plan

Multisport Card

Employee referral program

Employee assistance program

Job summary

McCormick & Company in Łódź, Poland is seeking an Order Management Specialist to manage Iberia market orders and ensure high-quality service for internal and external customers. The role is hybrid in Łódź, with responsibilities spanning EDI/manual order processing, POD validation, sample/returns handling, and performance reporting.

The candidate should be fluent in Spanish and English, with Portuguese as a strong plus, and possess SAP/MS Office (Excel) skills.

Qualifications

• Fluent Spanish and English required
• Fluent Portuguese highly desirable
• Experience in Customer Service/Supply Chain/Distribution; Spanish market familiarity a plus
• Analytical skills with data, systems, and reports
• SAP, MS Office (Excel); PowerBI knowledge is a plus

Responsibilities

• Executing order management activities – EDI and manual order processing
• Managing samples and returns
• Reviewing and validating PODs
• Supporting new customer creation and modification
• Preparing regular and ad-hoc reports
• Maintaining relationships with Sales, Finance, Master Data, Supply Chain, Distribution
• Handling customer and partner queries
• Implementing process improvements for daily operations

Skills

Spanish fluency

English fluency

Portuguese fluency

Analytical skills

Data reporting

Excel

Power BI

Communication

Proactivity

Problem solving

Tools

SAP

MS Excel

Power BI

Job description

McCormick & Company in Łódź, Poland is seeking an Order Management Specialist to manage Iberia market orders and ensure high-quality service for internal and external customers. The role is hybrid in Łódź, with responsibilities spanning EDI/manual order processing, POD validation, sample/returns handling, and performance reporting.

The candidate should be fluent in Spanish and English, with Portuguese as a strong plus, and possess SAP/MS Office (Excel) skills.