Hybrid Junior Shareholder Services Associate – Alternatives

Brown Brothers Harriman; Kraków; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Collaborative environment

Multitasking team

Direct access to clients

Growth opportunities

Diversity & inclusion culture

Quality benefits program

Work-life balance

Job summary

Brown Brothers Harriman is hiring a Junior Shareholder Services Representative in the Alternatives Department in Kraków. This entry-level role supports the team with investor queries and periodic reporting, thriving in a client-focused environment.

The role requires BA/BS or equivalent, excellent English communication, and the ability to work accurately under pressure. A numbers-oriented, organized mindset and strong written/presentational skills are also needed.

Qualifications

• BA/BS degree, and/or equivalent work experience.
• Excellent communication skills with English as a must.
• Ability to work accurately and quickly under pressure.
• Aptitude for numbers, accuracy and organization.
• Strong written, verbal and presentation skills.

Responsibilities

• Provide support to the team in establishing solid client contact through prompt follow-up.
• Interact and establish solid relationships within the transfer agency team.
• Process client / Investors queries within their agreed SLA.
• Deliver high quality work with attention to detail.
• Comply with all the policies and procedures of the firm.
• Identify problems at an early stage and escalated as necessary.

Skills

Excellent English

Work under pressure

Numerical aptitude

Organizational skills

Strong presentation skills

Education

BA/BS degree

Job description

Brown Brothers Harriman is hiring a Junior Shareholder Services Representative in the Alternatives Department in Kraków. This entry-level role supports the team with investor queries and periodic reporting, thriving in a client-focused environment.

The role requires BA/BS or equivalent, excellent English communication, and the ability to work accurately under pressure. A numbers-oriented, organized mindset and strong written/presentational skills are also needed.