Hybrid HR Specialist - German Speaker (Flexible Hours)

Fresenius Medical Care; Wrocław; Hybrid; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Flexible working hours

Hybrid working mode (min. 2 days per w

Private medical care

Life Insurance

Travel Insurance

Benefits System platform

Language courses reimbursement

Studies reimbursement

Work abroad possibility

Recommendation programme

Holiday allowance

Childcare refund

Glasses and contact lens reimbursement

Occasional gifts

Office team building activities

Job summary

Fresenius Medical Care is seeking a HR Helpdesk specialist in Wrocław, offering a hybrid work arrangement with both office and remote options. You will respond to routine HR inquiries, process transactions, and support the HR team with clerical tasks and projects.

The role requires fluency in English and German, strong communication skills, and proficiency in Microsoft Office; familiarity with Workday is a plus.

Qualifications

• Ability to follow strict policy guidelines and recognize escalation needs.
• Strong problem solving, analytical and critical thinking skills.
• Excellent written and oral communication skills.
• Ability to work in a collaborative but fast-paced team environment.
• Proficiency in Microsoft Office Suite.
• Workday System knowledge would be an asset.
• Fluency in English and German language in business environment.

Responsibilities

• Responds to routine inquiries from executives, managers and employees relating to general HR policies, practices, processes and systems.
• Processes basic HR and benefits transactions and supports the auditing of information.
• Initial point of contact for employees with routine HR related inquiries or HR systems and process support.
• Adheres to established processes, procedures, and systems to resolve employee inquiries.
• Provides superior customer service to all employees by promptly responding to employee inquiries in a tactful and discrete way while handling confidential information.
• Achieves performance measures and adheres to established customer service standards.
• Escalates non-routine matters to appropriate individuals or groups.
• Maintains records relating to employee inquiries via a case management tool.
• Participates in information sharing with other service center representatives; identifies trends and passes recommendations for improvement to the HR Operations representatives (Tier II administration team).
• Supports HR team by providing clerical and administrative support.
• Assist with various projects as assigned by direct supervisor.

Skills

Policy adherence

Problem solving

Communication

Team collaboration

Microsoft Office

Workday

English & German fluency

Tools

Microsoft Office Suite

Workday

Job description

Fresenius Medical Care is seeking a HR Helpdesk specialist in Wrocław, offering a hybrid work arrangement with both office and remote options. You will respond to routine HR inquiries, process transactions, and support the HR team with clerical tasks and projects.

The role requires fluency in English and German, strong communication skills, and proficiency in Microsoft Office; familiarity with Workday is a plus.