Hybrid DevOps IT Operations Specialist

Nordea; Polska; Hybride; PLN 120 000 - 170 000; Plein temps

Résumé du poste

Nordea is seeking an IT Operation Specialist in Poland to join our Group Technology team. You will manage IT infrastructure in a DevOps-enabled environment, supporting developers and BizDevOps initiatives while driving automation and reliability.

You will work in a hybrid model with Windows and Linux systems, monitoring tools, and incident management practices to ensure high-quality service and fast resolution for users, developers, and stakeholders across the bank’s platforms.

Qualifications

• 5+ years of experience in IT Operations, System Engineer, or similar role.
• Ability to troubleshoot complex technical issues and implement effective solutions.
• Experience with change and incident management tools and processes (BMC Helix ITSM, JIRA).
• Proficiency in Windows Server and Linux.
• Experience with monitoring tools like Splunk, Grafana.
• Basic awareness of AI and automation concepts and interest in learning how they can support IT operations.
• Excellent communication and teamwork with developers and IT teams to support initiatives.

Responsabilités

• Actively involved in day-to-day IT operations.
• Serve as a key expert during service-related incidents, troubleshooting and root cause analysis.
• Support the team in maintaining applications and systems.
• Embrace continuous improvement to enhance technical excellence and workflows.
• Collaborate with development teams to integrate DevOps best practices into the software development lifecycle and improve automation and efficiency.
• Initiate and drive application dependency and infrastructure upgrade/patching.
• Collaborate with service owners, platform teams and stakeholders to align with business and technical requirements.

Connaissances

IT Operations

System Engineer

IT Analyst

Outils

BMC Helix ITSM

JIRA

Splunk

Grafana

Kubernetes

CI/CD tools

Description du poste

Nordea is seeking an IT Operation Specialist in Poland to join our Group Technology team. You will manage IT infrastructure in a DevOps-enabled environment, supporting developers and BizDevOps initiatives while driving automation and reliability.

You will work in a hybrid model with Windows and Linux systems, monitoring tools, and incident management practices to ensure high-quality service and fast resolution for users, developers, and stakeholders across the bank’s platforms.