Deal Desk Analyst

Cornerstone OnDemand; Kraków; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work model

Office in Krakow

Job summary

Cornerstone OnDemand is seeking a Deal Desk Analyst for a hybrid role in Krakow. You will support CPQ, order validation, pricing approvals, and maintain data integrity across Salesforce, CPQ, and Tackle.io.

The role collaborates with Sales, Finance, Legal, and Revenue Operations to ensure compliant, timely deal closures. The ideal candidate has 2–4 years in Deal Desk or related ops, strong English communication, and experience in a fast-paced SaaS environment.

Qualifications

• 2-4 years of experience in Deal Desk, Sales Operations, Revenue Operations, Sales Support, Order Management, or a similar commercial operations role.
• Hands-on experience with Salesforce CRM; CPQ experience preferred.
• Experience working with Tackle.io and Cloud Marketplaces (Azure, AWS, GCP) preferred.
• Strong understanding of sales transaction workflows, pricing approvals, quoting processes, and operational controls.
• Ability to manage multiple priorities while maintaining attention to detail and accuracy.
• Strong analytical, problem-solving, and organizational skills.
• Excellent written and verbal communication skills.
• Experience working in a fast-paced SaaS environment preferred.
• Demonstrated commitment to process improvement and operational excellence.
• Consideration for privacy, security, and compliance obligations.
• Proficient in the English language

Responsibilities

• Create and manage private offers through Tackle.io for Cloud Marketplaces including Microsoft Azure, AWS, and GCP.
• Monitor, track, and report on marketplace opportunity and private offer activity.
• Review quotes, order forms, and transactional data for completeness, accuracy, and compliance with company policies.
• Support standard deal transactions, renewals, amendments, and administrative sales requests.
• Validate pricing submissions and ensure required approvals are obtained prior to processing.
• Partner with Sales, Finance, Legal, Revenue Operations, and other stakeholders to resolve transactional issues and drive timely deal closure.
• Maintain data quality and accuracy across Salesforce, CPQ, Tackle.io, and related systems.
• Assist with order validation and booking readiness activities as required.
• Identify process gaps and recommend improvements that increase efficiency, scalability, and compliance.
• Contribute to documentation, knowledge management, training materials, and operational best practices.
• Support additional Deal Desk, Sales Operations, or Order Validation responsibilities during peak periods or changing business needs.
• Participate in special projects and strategic initiatives that support the evolution of the Global Deal Desk organization.

Skills

Deal Desk

Sales Operations

Revenue Operations

Sales Support

Order Management

Tools

Salesforce CRM

CPQ

Tackle.io

Job description

We're looking for a Deal Desk Analyst This role is Hybrid, Krakow Office

As a Deal Desk Analyst, you will serve as a key member of the Deal Desk organization, providing Tier 1 operational support to the sales organization through the administration and execution of commercial transactions across multiple sales motions. This role is primarily focused on CPQ support, sales enablement, quote and order validation, and other transactional activities that ensure efficient, accurate, and compliant deal execution. You will assist sellers with standard quoting processes, product configurations, approval workflows, and process guidance while helping drive adoption of CPQ best practices. The Deal Desk Analyst will work closely with Sales, Deal Desk, Finance, Legal, and other cross-functional teams to ensure transactions are processed accurately, efficiently, and in accordance with company policies and procedures.

In this role you will...

• Create and manage private offers through Tackle.io for Cloud Marketplaces including Microsoft Azure, AWS, and GCP.
• Monitor, track, and report on marketplace opportunity and private offer activity.
• Review quotes, order forms, and transactional data for completeness, accuracy, and compliance with company policies.
• Support standard deal transactions, renewals, amendments, and administrative sales requests.
• Validate pricing submissions and ensure required approvals are obtained prior to processing.
• Partner with Sales, Finance, Legal, Revenue Operations, and other stakeholders to resolve transactional issues and drive timely deal closure.
• Maintain data quality and accuracy across Salesforce, CPQ, Tackle.io, and related systems.
• Assist with order validation and booking readiness activities as required.
• Identify process gaps and recommend improvements that increase efficiency, scalability, and compliance.
• Contribute to documentation, knowledge management, training materials, and operational best practices.
• Support additional Deal Desk, Sales Operations, or Order Validation responsibilities during peak periods or changing business needs.
• Participate in special projects and strategic initiatives that support the evolution of the Global Deal Desk organization.

You've got what it takes if you have...

• 2-4 years of experience in Deal Desk, Sales Operations, Revenue Operations, Sales Support, Order Management, or a similar commercial operations role.
• Hands-on experience with Salesforce CRM; CPQ experience preferred.
• Experience working with Tackle.io and Cloud Marketplaces (Azure, AWS, GCP) preferred.
• Strong understanding of sales transaction workflows, pricing approvals, quoting processes, and operational controls.
• Ability to manage multiple priorities while maintaining attention to detail and accuracy.
• Strong analytical, problem-solving, and organizational skills.
• Excellent written and verbal communication skills.
• Experience working in a fast-paced SaaS environment preferred.
• Demonstrated commitment to process improvement and operational excellence.
• Consideration for privacy, security, and compliance obligations.
• Proficient in the English language
• Thrives in a fast-paced environment and understands the critical importance of meeting EOQ and EOY deadlines, balancing speed, accuracy, and compliance to support successful deal closure.

Our Culture

Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today.

Who We Are

At Cornerstone, we believe in AI that works in the service of people, amplifying their judgment to drive high-performing, future-ready organizations forward. Cornerstone Workforce AI™, the intelligence platform for workforce readiness, brings together workforce and labor market data into a proprietary Cornerstone People Graph™, translating signals into intelligence, targeting learning where it matters, developing critical skills, and surfacing hidden talent. Delivered as an open, enterprise platform across whatever application your people work in every day, Cornerstone Workforce AI is built for scale, security, and trust, with certified AI guardrails. As an industry leader, Cornerstone is helping approximately 7,000 organizations, 140M+ users, across 186 countries build continuous workforce readiness.

Total Rewards

At Cornerstone, we are dedicated to inspiring excellence and pushing boundaries in everything we do. Our compensation strategy is based on three fundamental principles: equitable pay, market-driven research, and skill-based appraisals. As part of our mission to share success and empower individuals to thrive in an ever-changing world, the listed salary range is just one element of Cornerstone’s comprehensive compensation package. This compensation package may also include annual bonuses, short- and program-specific awards depending on the role, and a comprehensive benefit offering. The disclosed salary range reflects the geographic differential based on the location of the position if applicable. The starting salary for the successful applicant will depend on several job-related factors, including education, training, experience, certifications, location, business needs, and market demands. This range is based on a full-time position and may be adjusted in the future. Join us in shaping the future of work — tomorrow, together. Experience flexibility and empowerment in your career at Cornerstone.

The BASE salary range for this position is: - PLN.

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