Hybrid Customer Support Specialist — Growth Path in iGaming

Lebull - zakłady bukmacherskie; Województwo pomorskie; Hybrid; PLN 201,000 - 357,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work model

Career growth

Professional development

Dynamic work environment

Job summary

Lebull - zakłady bukmacherskie is seeking motivated individuals for various levels of customer support, from junior to senior. The role involves assisting customers via chat, email, and other channels, answering questions about accounts, products, and services.

You will work with other departments to resolve issues, maintain high service quality, and follow security standards. Fluency in Polish and good English are required, and prior customer support experience is beneficial, especially in

Qualifications

• Excellent communication and problem-solving skills.
• Customer-first mindset with a positive attitude.
• Ability to work in a dynamic environment and multi-task.
• Polish fluency and good English language skills.

Responsibilities

• Support customers through chat, email, and other communication channels.
• Answer questions about accounts, products, and services.
• Resolve customer issues efficiently and professionally.
• Work closely with other departments to provide effective solutions.
• Maintain high customer satisfaction and service quality.
• Follow internal procedures, security standards, and regulatory requirements.
• Contribute to continuous improvements in customer support.

Skills

Communication skills

Problem-solving

Customer-centric

Polish language

Job description

Lebull - zakłady bukmacherskie is seeking motivated individuals for various levels of customer support, from junior to senior. The role involves assisting customers via chat, email, and other channels, answering questions about accounts, products, and services.

You will work with other departments to resolve issues, maintain high service quality, and follow security standards. Fluency in Polish and good English are required, and prior customer support experience is beneficial, especially in