Hybrid Corporate Service Delivery Coordinator – Warsaw

British Council; Województwo mazowieckie; Ibrido; PLN 62.000 - 75.000; Tempo pieno

Descrizione del lavoro

British Council in Warsaw is seeking a Corporate Contracts Coordinator to deliver financial and administrative support to business, government and institutional clients. You will work with Sales, Operations and Customer Service teams to ensure services are delivered on time and contractual commitments are met.

Key duties include invoicing, payments, debt monitoring, onboarding corporate customers, coordinating end-of-course reports and certificates, and maintaining client records.

Competenze

• 3+ years of customer management experience.
• Proficient with SAP or similar financial software.
• Familiar with Salesforce or CRM systems.

Mansioni

• Coordinate invoicing, corporate payments, and debt monitoring per policy.
• Manage registration and onboarding of corporate customers.
• Coordinate end-of-course reports and certificates for corporate clients.
• Build effective relationships with customers and internal stakeholders.
• Coordinate activities to ensure timely, quality service delivery.

Conoscenze

Customer management

CRM knowledge

Formazione

Degree or equivalent experience

Sales or Customer Management qualifications

Strumenti

SAP

Salesforce

Descrizione del lavoro

British Council in Warsaw is seeking a Corporate Contracts Coordinator to deliver financial and administrative support to business, government and institutional clients. You will work with Sales, Operations and Customer Service teams to ensure services are delivered on time and contractual commitments are met.

Key duties include invoicing, payments, debt monitoring, onboarding corporate customers, coordinating end-of-course reports and certificates, and maintaining client records.