Hybrid Client Service Supervisor (Kraków)

Brown Brothers Harriman; Kraków; Hybrid; PLN 60,000 - 75,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Professional training support

Community Service Day

Culture Celebration Day

Wellbeing program

Social events

Job summary

Brown Brothers Harriman is seeking a Client Service Supervisor in Kraków. The successful candidate will ensure clients receive accurate data and resolve complex issues while multitasking in a fast-paced environment. Ideal candidates have 3-4 years experience in custody or client servicing. The role offers a hybrid working model and various benefits including medical care and professional training support.

Qualifications

• Minimum of 3 to 4 years of custody or other industry experience.
• Prior experience in a client servicing focused work environment.

Responsibilities

• Field and respond to client inquiries and escalated issues.
• Coordinate and follow up on client meetings and deliverables.
• Exhibit a sound understanding of BBH products and services.
• Ensure timely resolution of client inquiries and improve service levels.
• Serve as a key point of contact for external clients.

Skills

Communication skills

Multitasking

Detail-oriented

Problem-solving

Knowledge of corporate actions

Technical proficiency

Education

BS/BA degree or equivalent work experience

Job description

Brown Brothers Harriman is seeking a Client Service Supervisor in Kraków. The successful candidate will ensure clients receive accurate data and resolve complex issues while multitasking in a fast-paced environment. Ideal candidates have 3-4 years experience in custody or client servicing. The role offers a hybrid working model and various benefits including medical care and professional training support.