HR Solutions Center Specialist II - Service Excellence

McCormick & Company, Incorporated; Łódź; On-site; PLN 40,000 - 60,000; Full time

Job summary

McCormick & Company, Incorporated is seeking a highly motivated Solution Center Specialist II to deliver exceptional service to employees and customers in Poland. This role emphasizes collaboration, attention to detail, and a strong customer service mindset.

The ideal candidate will possess knowledge of Polish labor law and experience in HR or shared services. As part of the MPS Solutions Center team, you will manage inquiries and contribute to process improvements while fostering a customer-focused environment.

Qualifications

• Experience working in project teams or supporting project initiatives.
• Strong knowledge of Polish labor law.
• Experience in HR or shared services environment.

Responsibilities

• Deliver high-quality support by responding to inquiries across various channels.
• Manage end-to-end case handling, ensuring timely resolution.
• Collaborate with HR teams and stakeholders for smooth service delivery.

Skills

Customer service mindset

Attention to detail

Strong communication skills

Problem-solving mindset

Fluency in English

Fluency in Polish

Job description

McCormick & Company, Incorporated is seeking a highly motivated Solution Center Specialist II to deliver exceptional service to employees and customers in Poland. This role emphasizes collaboration, attention to detail, and a strong customer service mindset.

The ideal candidate will possess knowledge of Polish labor law and experience in HR or shared services. As part of the MPS Solutions Center team, you will manage inquiries and contribute to process improvements while fostering a customer-focused environment.