HR Services Support with German (f/m/d)

TE Connectivity; Kraków; On-site; PLN 90,000 - 140,000; Full time

Benefits offered by this job

Life Insurance

Private medical healthcare package

Employee referral bonus

Multisport co-financing

Performance-based bonus plans

Job summary

TE Connectivity Kraków is seeking an HR Services specialist to support employees and management with HR-related transactions, onboarding, benefits, and policy inquiries.

You will join a fast-paced global HR team, focusing on accuracy, process improvements, and delivering high-quality service to a diverse workforce across the region.

Qualifications

• Degree in HR or Business or related discipline.
• Strong customer service orientation.
• 2+ years HR experience / Customer Service / Operations.
• Strong professional and HR operational knowledge.
• Strong team player in a fast-paced Global HR team.
• Excellent communication skills with impact and trust-building.
• Delivers results meeting customer needs in a high-volume environment.
• Proficient English and very good German.
• Proficient computer skills with MS Office.

Responsibilities

• Manage HR-related transactions and case management.
• Process transactions per SOPs and local policy.
• Achieve productivity, quality, and customer experience targets.
• Participate in daily Go meetings and queue management.
• Drive efficiency through TE Operating Advantage model.

Skills

Customer Service

HR Operations

Communication

Team Player

English & German

MS Office

Education

Degree in HR or Business

Tools

MS Office

Job description

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

TE's HR Services teams provide direct support to employees, other HR groups and management as part of a centralized function to handle a variety of HR-related transactions. They receive and respond to requests concerning HR policies/programs, appropriately route requests from employees to others for additional information and may respond to practices inquiries via online resources and/or telephone. The team also processes various paper and electronic forms related to documenting HR activities such as new-hire onboarding, change-of-status, benefits, termination of employment, etc.

Your Tasks

• Working with team and taking individual responsibility for case management to ensure prioritization of work is in line with business needs.
• Completing transactions in accordance with desk top procedures and local policy
• Achieving daily/weekly/monthly targets for productivity, quality, and customer experience
• Participating in daily Go meetings to ensure team collectively on track with queue management.
• Focused on continuous improvement and working with TE Operating Advantage model to drive efficiency and productivity.
• Complete all transactions to the highest standard.
• Adhere to quality monitoring process to prevent processing errors.
• Engage with quality feedback and participate in corrective action plans to guarantee prevention of repeat errors.
• Peer review of team work to prevent errors across the team.
• Gain a deep understanding of the customer base.
• Form strong relationships with mangers/ee's/local HR teams to become a trusted partner for the business.
• Process transactions efficiently and correctly to enable the business to operate.

Your Ideal Background

• Educated to degree level with emphasis in HR or Business or other related discipline
• Strong customer service orientation
• 2+ years HR experience / Customer Service / Operations
• Strong professional and HR operational knowledge
• Strong team player with a passion for working in a fast-paced Global HR team
• Excellent communication skills - communicates with impact, motivates others, builds support, establishes trust
• Delivers results meets customer needs, manages execution, in a high volume, fast paced environment
• Proficient English and very good German
• Proficient computer skills - good knowledge of the MS Office package.

About Te Connectivity

TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.

Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).

Our Commitment To Transparent Hiring

We are pleased to offer you an exciting total package that can also be flexibly adapted to your changing life situation - the well-being of our employees is our top priority!

• Collaborative and friendly work environment
• Extensive training and career growth opportunities
• Life insurance
• Private medical healthcare package
• Employee referral bonus
• Multisport co-financing
• Performance-based bonus plans

Great hiring starts with honesty, and we mean it.

Our job postings are gender-neutral, inclusive, and never ask for your past salary. We disclose the full salary range and all pay elements, including how they are calculated, upfront - before any employment decisions are made.

At TE, we believe transparency isn't a checkbox - it's part of your experience with us.

IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD

TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.

Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.