HR Services Specialist with German

DEKRA Praca Sp. z o.o.; Wrocław; Hybride; PLN 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

Private medical care

MultiSport card

Résumé du poste

DEKRA Praca Sp. z o.o. in Wrocław is seeking an HR Services Specialist with German to support the transfer of HR processes from Germany to Poland and implement them within the Shared Services Centre.

You will collaborate with German HR teams, prepare process documentation, maintain employee data accuracy and handle HR inquiries through ticketing systems, while working in a hybrid model with three days in the office.

Qualifications

• 2–5 years of experience in HR Operations, HR Administration, HR Services or HR Shared Services.
• Very good command of German, enabling fluent day-to-day communication with German teams.
• Knowledge of German employment law would be an advantage.
• Experience working with HR systems; knowledge of SAP would be an advantage.
• Practical knowledge of personnel administration, employee data management and HR ticket handling.
• Experience in documenting, analysing or improving HR processes; experience in process transfers or transformation projects would be an advantage.
• Good command of English and MS Office, particularly Excel.

Responsabilités

• Supporting the transfer of HR processes from Germany to Poland, including process mapping, analysis, documentation and optimisation.
• Cooperating with German HR teams and subject matter experts, participating in Knowledge Transfer sessions and acquiring process knowledge.
• Preparing and updating work instructions, procedures and process documentation.
• Ensuring the correct execution of HR processes in line with German employment regulations, local requirements and global standards.
• Managing and verifying employee data, resolving discrepancies and ensuring data accuracy.
• Handling employee and manager queries through ticketing systems, in accordance with agreed service standards and SLAs.
• Supporting organisational changes, HR programmes and mass employee data updates.
• Identifying process gaps and operational risks, proposing improvements and participating in HR system testing and implementation.
• Supporting the Hypercare period after process transfer and helping stabilise new processes.

Connaissances

German language

English language

Analytical thinking

Problem solving

Independence

Team collaboration

AI-based tools

Outils

SAP

MS Office

Description du poste

• Supporting the transfer of HR processes from Germany to Poland, including process mapping, analysis, documentation and optimisation.
• Cooperating with German HR teams and subject matter experts, participating in Knowledge Transfer sessions and acquiring process knowledge.
• Preparing and updating work instructions, procedures and process documentation.
• Ensuring the correct execution of HR processes in line with German employment regulations, local requirements and global standards.
• Managing and verifying employee data, resolving discrepancies and ensuring data accuracy.
• Handling employee and manager queries through ticketing systems, in accordance with agreed service standards and SLAs.
• Supporting organisational changes, HR programmes and mass employee data updates.
• Identifying process gaps and operational risks, proposing improvements and participating in HR system testing and implementation.
• Supporting the Hypercare period after process transfer and helping stabilise new processes.

Responsibilities

• Supporting the transfer of HR processes from Germany to Poland, including process mapping, analysis, documentation and optimisation.
• Cooperating with German HR teams and subject matter experts, participating in Knowledge Transfer sessions and acquiring process knowledge.
• Preparing and updating work instructions, procedures and process documentation.
• Ensuring the correct execution of HR processes in line with German employment regulations, local requirements and global standards.
• Managing and verifying employee data, resolving discrepancies and ensuring data accuracy.
• Handling employee and manager queries through ticketing systems, in accordance with agreed service standards and SLAs.
• Supporting organisational changes, HR programmes and mass employee data updates.
• Identifying process gaps and operational risks, proposing improvements and participating in HR system testing and implementation.
• Supporting the Hypercare period after process transfer and helping stabilise new processes.

Requirements

• 2–5 years of experience in HR Operations, HR Administration, HR Services or HR Shared Services.
• Very good command of German, enabling fluent day-to-day communication with German teams.
• Knowledge of German employment law would be an advantage.
• Experience working with HR systems; knowledge of SAP would be an advantage.
• Practical knowledge of personnel administration, employee data management and HR ticket handling.
• Experience in documenting, analysing or improving HR processes; experience in process transfers or transformation projects would be an advantage.
• Good command of English and MS Office, particularly Excel.
• Strong analytical and problem-solving skills, independence and openness to cooperation, knowledge sharing and new technologies, including AI-based tools.

Our Client offers

• Full-time employment contract.
• Salary commensurate with experience and qualifications.
• Hybrid work model (3 days in the office, 2 days working from home).
• Private medical care (95% covered by the employer).
• MultiSport card for PLN 1 per month.
• Access to an internal learning platform, including soft skills training and language courses.
• Professional development opportunities and involvement in international HR transformation projects.
• The opportunity to contribute to the development of a new Global Business Services Centre in Wrocław.

Location: Wrocław

DEKRA Praca is part of DEKRA AG, one of Europe's leading HR services providers. We specialise in recruitment, HR consulting and temporary staffing. We are a registered employment agency – certificate no. 8194.

For our international Client, which is developing a new Global Business Services Centre in Wrocław, we are looking for an HR Services Specialist with German.

In this role, you will support the transfer of HR processes from Germany to Poland and their implementation within the Shared Services Centre. This is an opportunity to develop your expertise in HR Operations, German HR processes and international process transformation.