HR Services Specialist (German) - Hybrid & Global Projects

DEKRA Praca Sp. z o.o.; Wrocław; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work model

Private medical care

MultiSport card

Job summary

DEKRA Praca Sp. z o.o. in Wrocław is seeking an HR Services Specialist with German to support the transfer of HR processes from Germany to Poland and implement them within the Shared Services Centre.

You will collaborate with German HR teams, prepare process documentation, maintain employee data accuracy and handle HR inquiries through ticketing systems, while working in a hybrid model with three days in the office.

Qualifications

• 2–5 years of experience in HR Operations, HR Administration, HR Services or HR Shared Services.
• Very good command of German, enabling fluent day-to-day communication with German teams.
• Knowledge of German employment law would be an advantage.
• Experience working with HR systems; knowledge of SAP would be an advantage.
• Practical knowledge of personnel administration, employee data management and HR ticket handling.
• Experience in documenting, analysing or improving HR processes; experience in process transfers or transformation projects would be an advantage.
• Good command of English and MS Office, particularly Excel.

Responsibilities

• Supporting the transfer of HR processes from Germany to Poland, including process mapping, analysis, documentation and optimisation.
• Cooperating with German HR teams and subject matter experts, participating in Knowledge Transfer sessions and acquiring process knowledge.
• Preparing and updating work instructions, procedures and process documentation.
• Ensuring the correct execution of HR processes in line with German employment regulations, local requirements and global standards.
• Managing and verifying employee data, resolving discrepancies and ensuring data accuracy.
• Handling employee and manager queries through ticketing systems, in accordance with agreed service standards and SLAs.
• Supporting organisational changes, HR programmes and mass employee data updates.
• Identifying process gaps and operational risks, proposing improvements and participating in HR system testing and implementation.
• Supporting the Hypercare period after process transfer and helping stabilise new processes.

Skills

German language

English language

Analytical thinking

Problem solving

Independence

Team collaboration

AI-based tools

Tools

SAP

MS Office

Job description

DEKRA Praca Sp. z o.o. in Wrocław is seeking an HR Services Specialist with German to support the transfer of HR processes from Germany to Poland and implement them within the Shared Services Centre.

You will collaborate with German HR teams, prepare process documentation, maintain employee data accuracy and handle HR inquiries through ticketing systems, while working in a hybrid model with three days in the office.