Payroll Generalist with German

Randstad Polska Sp. z o.o.; Kraków; Hybrid; PLN 134,000 - 223,000; Full time

Benefits offered by this job

Annual bonus

Private healthcare

Life insurance

Extra vacation days

Hybrid work model

Internet allowance

Glasses/kids

Job summary

Randstad Polska Sp. z o.o.

in Kraków is seeking a Payroll Generalist to support end-to-end HR and payroll processes for the German market, ensuring accurate, compliant and timely execution across the employee lifecycle. You will collaborate with external German payroll providers, HRIS platforms (Workday, SAP) and Finance, handling inquiries in English and German (B2/C1), while driving process improvements within a hybrid work setup.

Qualifications

• proven experience in HR Operations, Payroll Support, or an HR Shared Services environment.
• solid understanding of end-to-end employee lifecycle processes; practical exposure to German labor law or payroll principles is a distinct advantage.
• practical experience working with HRIS platforms (Workday, SAP or equivalent) and ticketing/case management tools.
• fluency in English and German (minimum B2/C1 level).
• strong communication, stakeholder collaboration, and problem-solving skills.

Responsibilities

• own and execute assigned end-to-end HR and payroll administration processes for German entities, covering onboarding, lifecycle changes, time and absence tracking, and offboarding
• ensure consistent process governance, execution quality, and alignment across People Services teams and service delivery models
• maintain, govern, and regularly update SOPs, knowledge base articles, and process maps to keep operational documentation audit-read.
• drive process optimization, simplification, and automation initiatives across German HR and payroll workflows to eliminate manual effort and reduce cycle times
• perform root-cause analysis on recurring payroll discrepancies, administrative errors, and case escalations, implementing sustainable corrective actions
• leverage service metrics, ticketing data, and employee feedback to identify operational trends, set improvement priorities, and elevate the overall employee experience
• partner closely with external German payroll providers, local HR teams, and internal Finance to ensure accurate data exchange and smooth payroll runs
• serve as a primary point of contact for German-speaking employees and people leaders, resolving complex inquiries professionally via the case management system
• influence cross-functional stakeholders and project teams to drive decision-making and ensure operational needs align with broader HR transformation initiatives
• ensure strict adherence of HR and payroll processes to German labor legislation, GDPR/data privacy regulations, and internal control standards
• execute internal control procedures, perform periodic data audits and reconciliations, and monitor operational compliance risks
• support audits by providing required documentation, tracking findings, and remediating identified compliance gaps in a timely manner.

Skills

English language

German language

Tools

Workday

SAP

Ticketing system

Job description

Are you ready to join a brand that has truly helped shape the modern world? We are currently partnering with a globally renowned, prestigious organization that is committed to being a force for progress. They are opening an exciting new chapter by growing their Global Capability Centre (SSC) in the heart of Kraków - a key hub designed to drive operational efficiency and deliver exceptional services globally.

This is a unique opportunity to join a multi-year transformation program and a high-performing culture where individuality is valued, and diverse perspectives fuel innovation.

As a Payroll Generalist, you will support end-to-end HR processes for the German market, ensuring accurate, compliant, and timely execution of operational HR activities across the entire employee lifecycle. We are looking for someone with an appetite for cross-process collaboration and continuous learning beyond a single HR stream.

What will your tasks involve?

Process Ownership & Governance

• own and execute assigned end-to-end HR and payroll administration processes for German entities, covering onboarding, lifecycle changes, time and absence tracking, and offboarding;

• ensure consistent process governance, execution quality, and alignment across People Services teams and service delivery models;

• maintain, govern, and regularly update Standard Operating Procedures (SOPs), knowledge base articles, and process maps to keep operational documentation audit-read.

Continuous Improvement & Operational Excellence

• drive process optimization, simplification, and automation initiatives across German HR and payroll workflows to eliminate manual effort and reduce cycle times;

• perform root-cause analysis on recurring payroll discrepancies, administrative errors, and case escalations, implementing sustainable corrective actions;

• leverage service metrics, ticketing data, and employee feedback to identify operational trends, set improvement priorities, and elevate the overall employee experience.

Stakeholder Management

• partner closely with external German payroll providers, local HR teams, and internal Finance to ensure accurate data exchange and smooth payroll runs;

• serve as a primary point of contact for German-speaking employees and people leaders, resolving complex inquiries professionally via the case management system;

• influence cross-functional stakeholders and project teams to drive decision-making and ensure operational needs align with broader HR transformation initiatives.

Risk, Compliance & Controls

• ensure strict adherence of HR and payroll processes to German labor legislation, GDPR/data privacy regulations, and internal Rolls-Royce control standards;

• execute internal control procedures, perform periodic data audits and reconciliations, and monitor operational compliance risks;

• support internal and external audits by providing required documentation, tracking findings, and remediating identified compliance gaps in a timely manner.

What we expect from you?

• proven experience in HR Operations, Payroll Support, or an HR Shared Services environment;

• solid understanding of end-to-end employee lifecycle processes; practical exposure to German labor law or payroll principles is a distinct advantage;

• practical experience working with HRIS platforms (Workday, SAP or equivalent) and ticketing/case management tools;

• fluency in English and German (minimum B2/C1 level);

• strong communication, stakeholder collaboration, and problem-solving skills.

What you can expect from us?

• contract of employment;

• an annual bonus based on financial results and employee performance;

• employer-financed private healthcare (LuxMed) with options to purchase additional packages;

• group life insurance;

• additional vacation days based on your length of service;

• hybrid work model (3 days from home and 2 days from the office);

• Internet and electricity allowance for remote work (100 PLN gross per month).

• subsidy for extra-curricular activities via the myBenefit cafeteria system or Multisport cards (100 PLN gross per month).

• subsidy for glasses or contact lenses worn for work (up to 600 PLN gross every two years).

Employment agency entry number 47

this job offer is intended for people over 18 years of age

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