HR Operations Process Expert for Mobility & Travel Compliance

hitachi; Kraków; On-site; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and incentives

Well-being and care

Paid and unpaid leave

Flexible work options

Benefits that support your financial

Job summary

HITACHI ENERGY SERVICES SP. Z O.O. in Krakow, Lesser Poland, Poland is seeking an experienced senior professional to lead cross-border travel compliance initiatives within HR Operations.

You will translate compliance requirements into scalable processes and documentation while guiding global rollout post go-live. The role is temporary for two years, focusing on defining processes, RACI, governance, and training materials.

Qualifications

• Minimum of 5 years of experience in the cross-border mobility area.
• Solid understanding of international travel compliance including social security, immigration, legal and tax obligations.
• Strong HR Operations delivery background.
• Significant experience in creating SOPs and global process documentation.
• Experience transitioning projects into BAU, setting controls and governance frameworks, and translating complex compliance requirements into scalable operational processes.
• Strong stakeholder-management skills.
• Proficient in business English.

Responsibilities

• Design processes and create documentation including global process maps, SOPs, and work instructions.
• Define RACI and hand-off models across employees, managers, the Travel Compliance implementation partner, HR Operations teams, Payroll and Global Mobility.
• Collaborate with stakeholders to ensure global operational readiness.
• Define the support model and escalation paths and develop process governance documentation.
• Develop training materials and knowledge articles.
• Ensure HR Operations teams are properly trained on the new processes and that there is full clarity on execution across the impacted countries.
• Coordinate process validation workshops.
• Support pilot-country preparation, capture lessons learned, and drive process improvements during rollout.
• After go-live, own and maintain global documentation, training, and onboarding materials.
• Ensure continuous improvement, KPI monitoring and operational-effectiveness reviews.

Skills

Cross-border mobility

HR Operations

SOP documentation

Stakeholder management

English proficiency

Job description

Location: Krakow, Lesser Poland, Poland

Job ID: R0145270

Date Posted: 2026-09-24

Company Name: HITACHI ENERGY SERVICES SP. Z O.O.

Profession (Job Category): Quality Management

Job Schedule: Full time

Remote: No

The Opportunity:

We are looking for an experienced senior professional in the cross-border field to support the international travel compliance project. In your role, you will translate travel-compliance requirements into sustainable HR operational processes, create documentation, and lead the implementation within HR Operations, ensuring that teams can execute them globally after go-live. The role is temporary, created to support the project for two years. You will be joining the global HR experts in Hitachi Energy, who ensure that the processes are created and followed at the highest level. If you are passionate about cross-border mobility topics and looking to grow in a supportive and innovative company, we would love to hear from you.

How You'll Make an Impact:

• Design processes and create documentation including global process maps, SOPs, and work instructions, translating workstream outputs into operational processes, ensuring that operational processes are globally scalable.


• Define RACI and hand-off models across employees, managers, the Travel Compliance implementation partner, HR Operations teams, Payroll and Global Mobility.


• Collaborate with stakeholders to ensure global operational readiness.


• Define the support model and escalation paths and develop process governance documentation.


• Develop training materials and knowledge articles.


• Ensure HR Operations teams are properly trained on the new processes and that there is full clarity on execution across the impacted countries.


• Coordinate process validation workshops.


• Support pilot-country preparation, capture lessons learned, and drive process improvements during rollout.


• After the go-live of each project phase, own and maintain global documentation, training, and onboarding materials.


• Ensure continuous improvement, KPI monitoring and operational-effectiveness reviews.

Your Background:

• Minimum of 5 years of experience in the cross-border mobility area.


• Solid understanding of international travel compliance including social security, immigration, legal and tax obligations.


• Strong HR Operations delivery background.


• Significant experience in creating SOPs and global process documentation.


• Experience transitioning projects into BAU, setting controls and governance frameworks, and translating complex compliance requirements into scalable operational processes.


• Strong stakeholder-management skills.


• Proficient in business English.


• Previous experience in implementing HR processes for business travel compliance.

More About Us:

We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual - fueling engagement, performance, and growth. By prioritizing well‑being, we build a workplace where personal and organizational success grow together.

• Competitive salary and incentives


• Well-being and care


• Paid and unpaid leave


• Flexible work options


• Benefits that support your financial security

You will receive more specific information during the recruitment process.

Applicable only for Poland location align with local law regulations - We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the employment contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully.

Accessibility and reasonable accommodation:

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment:

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candida