HR Benefits Administration Delivery Analyst with German

Strada Inc.; Kraków; Hybrid; PLN 70,000 - 100,000; Full time

Job summary

Strada Inc. in Kraków is seeking an HR Benefits Administration Delivery Analyst to support employees across the EMEA region.

You will handle HR/benefits data, resolve requests, and collaborate with clients and providers to ensure accurate and timely service delivery. The role requires German and English at C1, at least 3 years of benefits or HR administration experience, strong analytical skills, and advanced MS Excel knowledge.

Qualifications

• 3+ years of experience in Benefits Administration/HR Administration/Payroll.
• German and English at C1 level (CEFR).
• Strong analytical and problem-solving skills with high attention to detail.

Responsibilities

• Manage HR/benefits administration for employees located in EMEA.
• Resolve employee requests and escalations related to HR/benefits data.
• Collaborate with clients, third-party providers and Strada colleagues to ensure seamless service delivery.
• Perform data extraction and reporting, using Excel and other tools to meet client plan rules.
• Participate in testing and process improvements to optimize HR delivery.

Skills

German language proficiency

English language proficiency

HR Benefits administration

Analytical thinking

Problem solving

MS Excel – advanced

MS Office

Data entry accuracy

Customer service

Project coordination

Education

Bachelor's degree in HR/Business

Tools

SAP HR

Benifex

Job description

## HR Benefits Administration Delivery Analyst with German* Be responsible for the HR/benefits administration for client's employees located in EMEA, German speaking region* Resolves cases and enter HR/benefits data in the system for our client's employees* Collaborates with the client to resolve requests they may have related to a service or an escalated employee issue* Works daily with other Strada Colleagues, third-party providers, and client contacts to ensure seamless process delivery for our clients' employees* Processes reports utilizing various data extraction tools to meet client plan rules and/or resolve issues.* Works with Excel Calculation sheets* Problem solves issues by analyzing system data to determine gaps in functionality as compared to client plan rules to arrive at the true root cause of an issue.* Demonstrates quality assurance fundamentals by executing test plans to ensure client plan rules meet systematic specifications* Provides input in the process design and technology capabilities to ensure optimal process support from a HR process/benefits perspective* Provides creative solutions to continuously improve and optimize client delivery* Participates in system testing during Internal Acceptance Testing and supporting User Acceptance Testing, as required* Opportunity to oversee and coach others with regards to a specific project and/or process* Contributes to and leads projects utilizing standard project management disciplines* Takes an active part in Process Transition from Client to Strada office, as required.* English Language - C1 Level is required (CEFR scale or equivalent)* German Language - C1 level is required (CEFR scale or equivalent)* At least 3 years of experience in Benefits Administration/HR Administration/Payroll area* Extensive analytical and problem-solving skills* Strong attention to details* Good understanding of delivering an outstanding customer experience* Understands the project life cycle and deployment governance* High level exposure in fast paced environment* Great Time management skills* Experience in MS Office is a must* Very Good knowledge of MS Excel* Working experience in Benifex or SAP HR system would be an asset* High level of self-motivation and proactivity is required* Spotless record and strong ethosAll offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You'll be informed of the specific checks applicable to your role and location during the recruitment process.As pioneers in payroll, human capital and financial management solutions, we blend leading-edge technology with human ingenuity to keep you moving forward. Our team of over 8,000 experts bring decades of deep knowledge and experience to businesses around the globe helping them design and deliver at scale. Supporting over 1,400 customers across 33 countries, we embed ourselves at every stage of your journey, to help you drive your vision to value.