HCM Delivery, Specialist with Dutch

Strada Inc.; Kraków; Vor Ort; PLN 40.000 - 60.000; Vollzeit

Zusammenfassung

A global employee benefits firm is seeking an experienced professional for benefits administration in Kraków, Poland. The role requires collaborating with clients to resolve issues and processing reports using advanced Excel functions. C1 level proficiency in English and Dutch is mandatory, alongside at least 3 years of experience in the HR or payroll sector. The position demands strong analytical skills and attention to detail, with opportunities for project leadership. A supportive and proactive work environment awaits motivated candidates.

Qualifikationen

• At least 3 years of experience in Benefits Administration/HR Administration/Payroll area.
• C1 level in English and Dutch languages required.
• Experience in fast-paced environments and understanding of project life cycles.

Aufgaben

• Handle benefits administration for employees in the EMEA region.
• Collaborate with clients to resolve their requests and issues.
• Process reports and analyze data to identify issues.

Kenntnisse

Analytical skills

Problem-solving

Attention to detail

Time management

Customer experience

Tools

MS Office

Excel

Benifex

SHARP (SAP HR)

Jobbeschreibung

* Be responsible for the benefits administration for client’s employees located in EMEA region* Resolves cases and enter benefits data in the system for our client’s employees* Collaborates with the client to resolve requests they may have related to a service or an escalated employee issue* Works daily with other Strada Colleagues, third-party providers, and client contacts to ensure seamless process delivery for our clients’ employees* Processes reports utilizing various data extraction tools to meet client plan rules and/or resolve issues.* Works with Excel Calculation sheets* Problem solves issues by analyzing system data to determine gaps in functionality as compared to client plan rules to arrive at the true root cause of an issue.* Demonstrates quality assurance fundamentals by executing test plans to ensure client plan rules meet systematic specifications* Provides input in the process design and technology capabilities to ensure optimal process support from a benefits perspective* Provides creative solutions to continuously improve and optimize client delivery* Participates in system testing during Internal Acceptance Testing and supporting User Acceptance Testing, as required* Opportunity to oversee and coach others with regards to a specific project and/or process* Contributes to and leads projects utilizing standard project management disciplines* Takes an active part in Process Transition from Client to Strada office, as required.* English Language – C1 Level is required (CEFR scale or equivalent)* Dutch Language – C1 level is required (CEFR scale or equivalent)* At least 3 years of experience in Benefits Administration/HR Administration/Payroll area* Extensive analytical and problem-solving skills* Strong attention to details* Good understanding of delivering an outstanding customer experience* Understands the project life cycle and deployment governance* High level exposure in fast paced environment* Great Time management skills* Experience in MS Office is a must* Very Good knowledge of MS Excel* Working experience in Benifex or SHARP (SAP HR) system would be an asset* High level of self-motivation and proactivity is required* Spotless record and strong ethosAs pioneers in payroll, human capital and financial management solutions, we blend leading-edge technology with human ingenuity to keep you moving forward. Our team of over 8,000 experts bring decades of deep knowledge and experience to businesses around the globe helping them design and deliver at scale. Supporting over 1,400 customers across 33 countries, we embed ourselves at every stage of your journey, to help you drive your vision to value.