Ground Transportation Coordinator

Crane Worldwide Logistics LLC; Województwo pomorskie; Hybrid; PLN 24,000 - 36,000; Full time

Job summary

Crane Worldwide Logistics is seeking an entry-level Ground Transportation Coordinator in Gdansk to support our Managed Transportation team. The role includes assisting with daily carrier operations, shipment execution and onboarding, with training provided.

You will work closely with Carrier Representatives, Operations teams, and transportation providers to ensure shipments are executed efficiently and service expectations are met.

Qualifications

• Internship within logistics or transportation is considered an advantage.
• Strong organizational and administrative skills.
• Excellent communication and interpersonal abilities.
• Proficiency with Microsoft Excel.
• Additional European language skills are a plus.

Responsibilities

• Support Carrier Representatives with daily transportation operations and shipment execution.
• Monitor shipment status and maintain tracking updates in company systems.
• Assist with carrier onboarding, documentation collection and compliance verification.
• Maintain accurate carrier records, rates and data.
• Communicate with carriers regarding shipment updates, delays and service requirements.
• Assist in resolving transportation issues and escalating exceptions as needed.
• Support appointment scheduling, shipment tracking and proof-of-delivery collection.
• Help maintain transportation management systems (TMS) and carrier databases.
• Collaborate with Operations, Account Management and Carrier teams to support customer service goals.
• Assist with carrier scorecards, KPI reporting and service performance monitoring.

Skills

Organizational skills

Communication skills

Excel

Interpersonal skills

Tools

TMS

Job description

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.

We are seeking Ground Transportation Coordinator to support our Managed Transportation team.

This entry-level role who will be provided with training to beresponsible for assisting with daily carrier operations, shipment execution, carrier onboarding, and transportation administration across our European network.

The successful candidate will work closely with Carrier Representatives, Operations teams, and transportation providers to ensure shipments are executed efficiently and service expectations are met. This role provides an excellent opportunity to build a career in transportation, carrier management, and supply chain operations.

This role will be location Gdansk.

Key Responsibilities:

• Support Carrier Representatives with daily transportation operations and shipment execution.
• Monitor shipment status and ensure tracking updates are maintained within company systems.
• Assist with carrier onboarding, documentation collection, and compliance verification.
• Maintain accurate carrier records, rates, and operational data.
• Communicate with carriers regarding shipment updates, delays, and service requirements.
• Assist in resolving transportation issues and escalating exceptions when required.
• Support appointment scheduling, shipment tracking, and proof-of-delivery collection.
• Help maintain transportation management systems (TMS) and carrier databases.
• Collaborate with Operations, Account Management, and Carrier teams to support customer service objectives.
• Assist with carrier scorecards, KPI reporting, and service performance monitoring.

Experience & Qualifications

Experience Required:

• Internship within logistics or transportation is considered an advantage.
• Strong organizational and administrative skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office, particularly Excel.
• Additional European languages are a plus.