Ground Transportation Coordinator

Crane Worldwide Logistics LLC; Województwo pomorskie; On-site; PLN 163,000 - 210,000; Full time

Job summary

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. We are seeking a detail-oriented Ground Transportation Coordinator to support our Managed Transportation team.

This entry-level role is responsible for assisting with daily carrier operations, shipment execution, carrier onboarding, and transportation administration across our European network.

Qualifications

• 1-2 years of experience in transportation, logistics, or admin roles.
• Internship or prior logistics/transportation experience is advantageous.
• Exposure to European road transport (LTL/FTL) is beneficial but not required.
• Strong MS Office skills, especially Excel.
• Additional European languages are a plus.

Responsibilities

• Assist with daily carrier operations and shipment execution.
• Monitor shipment status and update tracking in company systems.
• Assist with carrier onboarding, docs collection, and compliance checks.
• Maintain carrier records, rates, and data.
• Communicate shipment updates, delays, and service needs to carriers.
• Help resolve transportation issues and escalate exceptions.
• Support appointment scheduling, shipment tracking, and POD collection.
• Help maintain TMS and carrier databases.
• Collaborate with Operations, Account Management, and Carrier teams.
• Assist with carrier scorecards, KPIs and service performance monitoring.

Skills

Organizational skills

Administrative skills

Communication

Interpersonal skills

Excel

Microsoft Office

Additional European languages

Tools

Microsoft Office

Excel

Job description

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.

We are seeking a detail-oriented Ground Transportation Coordinator to support our Managed Transportation team. This entry-level role is responsible for assisting with daily carrier operations, shipment execution, carrier onboarding, and transportation administration across our European network.

The successful candidate will work closely with Carrier Representatives, Operations teams, and transportation providers to ensure shipments are executed efficiently and service expectations are met. This role provides an excellent opportunity to build a career in transportation, carrier management, and supply chain operations.

Key Responsibilities:

• Support Carrier Representatives with daily transportation operations and shipment execution.
• Monitor shipment status and ensure tracking updates are maintained within company systems.
• Assist with carrier onboarding, documentation collection, and compliance verification.
• Maintain accurate carrier records, rates, and operational data.
• Communicate with carriers regarding shipment updates, delays, and service requirements.
• Assist in resolving transportation issues and escalating exceptions when required.
• Support appointment scheduling, shipment tracking, and proof-of-delivery collection.
• Help maintain transportation management systems (TMS) and carrier databases.
• Collaborate with Operations, Account Management, and Carrier teams to support customer service objectives.
• Assist with carrier scorecards, KPI reporting, and service performance monitoring.

Experience & Qualifications

Experience Required:

• 1-2 years of experience in transportation, logistics, supply chain, customer service, or administrative support roles.
• Internship or previous experience within logistics or transportation is considered an advantage.
• Exposure to European road transportation, LTL, FTL, or carrier operations is beneficial but not required.
• Strong organizational and administrative skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office, particularly Excel.
• Additional European languages are a plus.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Recruitment Agency Policy

At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details.

Where recruitment support is required, we will engage trusted partners through a formal written agreement. We will not be liable for be liable for any associated placement fees for any CVs received without such an agreement.

We appreciate your cooperation in respecting this policy.