Global Senior HRSD ServiceNow Engineer (Hybrid)

Atos; Opole; Hybrid; PLN 210,000 - 270,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Atos is seeking an experienced Senior Technical Consultant, HRSD / GBS ServiceNow for a global role. You will design, implement, and enhance HRSD capabilities, delivering enterprise-scale HR and shared services solutions across multinational organizations.

You will collaborate with HR leaders and technical teams to standardize deliverables and optimize service delivery. Role requires 5+ years in ServiceNow with HRSD, strong integration skills, and fluent English.

Qualifications

• At least 5 years of hands-on ServiceNow experience, including 3+ years with HRSD.
• Proven experience delivering end-to-end ServiceNow HRSD implementations in enterprise environments.
• Strong knowledge of ServiceNow HRSD architecture, employee service processes, workflows, security, integrations, and reporting.
• Experience with HR Case and Knowledge Management, Employee Center, Enterprise Onboarding, Lifecycle Events, and shared-service operating models.
• Strong ServiceNow configuration and development skills, including JavaScript, Glide APIs, REST APIs, IntegrationHub, Import Sets, and Transform Maps.
• Experience integrating ServiceNow with HR systems, identity platforms, payroll solutions, and other enterprise applications.
• Ability to translate HR and business requirements into scalable and supportable ServiceNow solutions.
• Strong analytical, communication, stakeholder management, and problem‑solving skills.
• Excellent command of English.
• Current ServiceNow HRSD certification (e.g. CIS-HR or equivalent).

Responsibilities

• Designing, implementing, and supporting ServiceNow HRSD and Shared Services solutions in complex enterprise environments.
• Configuring and enhancing modules such as HR Case and Knowledge Management, Employee Center, Enterprise Onboarding, Lifecycle Events, Virtual Agent, Universal Request, and Employee Self-Service capabilities.
• Translating HR, employee experience, and shared-service requirements into scalable ServiceNow workflows and technical solutions.
• Designing employee journeys across onboarding, transfers, promotions, organizational changes, leave management, and offboarding processes.
• Integrating ServiceNow with HRIS, payroll, identity management, document management, and enterprise platforms.
• Collaborating with HR leaders, business stakeholders, architects, and technical teams to deliver secure and user-friendly solutions.
• Supporting Global Business Services initiatives by standardizing and optimizing service delivery processes across multiple business functions.
• Leading workshops, gathering requirements, and providing expertise on ServiceNow HRSD best practices and solution design.
• Ensuring high-quality delivery through testing, governance, deployment, documentation, and operational handover.
• Supporting customer engagements, solution demonstrations, estimations, and pre-sales activities.

Skills

ServiceNow HRSD

HRSD architecture

JavaScript

Glide APIs

REST APIs

IntegrationHub

Import Sets

Transform Maps

HR Case Management

Knowledge Management

Employee Center

Onboarding

Lifecycle Events

Tools

ServiceNow

REST APIs

Glide APIs

IntegrationHub

Import Sets

Transform Maps

Job description

Atos is seeking an experienced Senior Technical Consultant, HRSD / GBS ServiceNow for a global role. You will design, implement, and enhance HRSD capabilities, delivering enterprise-scale HR and shared services solutions across multinational organizations.

You will collaborate with HR leaders and technical teams to standardize deliverables and optimize service delivery. Role requires 5+ years in ServiceNow with HRSD, strong integration skills, and fluent English.