Senior ServiceNow HRSD Engineer (Global)

Atos; Kraków; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work model

Private medical care

Courses and certifications

Conferences and expert communities

Gift packages for Easter, Christmas, |

Job summary

Atos is seeking an experienced Senior Technical Consultant, HRSD / GBS ServiceNow to join our global team delivering enterprise-scale Human Resources Service Delivery and Shared Services solutions.

You will design, implement, and enhance ServiceNow HRSD capabilities that improve employee experience, streamline HR operations, and support Global Business Services transformation initiatives across multinational organizations.

Qualifications

• At least 5 years of hands-on ServiceNow experience, including 3+ years with HRSD.
• Proven end-to-end ServiceNow HRSD implementations in enterprise environments.
• Strong knowledge of HRSD architecture, employee service processes, workflows, security, integrations, and reporting.
• Experience with HR Case and Knowledge Management, Employee Center, Enterprise Onboarding, Lifecycle Events, and shared-service operating models.
• Strong development skills in JavaScript, Glide APIs, REST APIs, IntegrationHub, Import Sets and Transform Maps.
• Experience integrating ServiceNow with HR systems, identity platforms, payroll solutions, and other enterprise applications.
• Excellent English; Current ServiceNow HRSD certification (e.g. CIS-HR or equivalent).

Responsibilities

• Designing, implementing, and supporting ServiceNow HRSD and Shared Services solutions in complex enterprise environments.
• Configuring and enhancing modules such as HR Case, Knowledge Management, Employee Center, Onboarding, Lifecycle Events, Virtual Agent, and Employee Self-Service.
• Translating HR requirements into scalable ServiceNow workflows and technical solutions.
• Designing employee journeys across onboarding, transfers, promotions, organizational changes, leave, and offboarding.
• Integrating ServiceNow with HRIS, payroll, identity management, document management, and enterprise platforms.
• Collaborating with HR leaders, stakeholders, and technical teams to deliver secure, user-friendly solutions.
• Leading workshops, gathering requirements, and providing expertise on HRSD best practices and solution design.
• Ensuring high-quality delivery through testing, governance, deployment, documentation, and handover.
• Supporting customer engagements, solution demonstrations, estimations, and pre-sales activities.

Skills

ServiceNow HRSD

JavaScript/Glide APIs

REST APIs

IntegrationHub

Transform Maps

Tools

Glide APIs

Transform Maps

Import Sets

Job description

Atos is seeking an experienced Senior Technical Consultant, HRSD / GBS ServiceNow to join our global team delivering enterprise-scale Human Resources Service Delivery and Shared Services solutions.

You will design, implement, and enhance ServiceNow HRSD capabilities that improve employee experience, streamline HR operations, and support Global Business Services transformation initiatives across multinational organizations.