Global SaaS Implementation Project Lead

Amadeus; Warszawa; Hybrid; PLN 180,000 - 260,000; Full time

Job summary

Amadeus in Warszawa seeks a Senior Project Manager to lead Cytric Solution implementation projects for global customers. You will coordinate cross-functional teams, manage timelines, budgets and risks, and guide customers through the adoption of our SaaS platform.

The role requires a degree in a related field, about 5 years of project delivery experience, and fluency in English and German. Hybrid work and international travel may be involved, with opportunities to impact our customers worldwide.

Qualifications

• Degree in project management, business, IT, or equivalent professional experience.
• Around 5 years' experience in project delivery or account management.
• Knowledge of project management best practices; certification is an advantage but not required.
• Ability to adapt to evolving priorities and manage multiple stakeholders effectively.
• Familiarity with travel or expense management tools (Cytric a plus).
• Strong communication skills and the ability to work independently and as part of a team.
• Proficiency in English and German; additional languages welcomed.
• Experience with Microsoft Office and CRM platforms (e.g., Salesforce).

Responsibilities

• Lead end-to-end implementation projects for global customers, including integrations with third-party systems.
• Ensure project milestones, budgets, and quality expectations are met while maintaining customer satisfaction.
• Collaborate with customers, internal teams, and partners to deliver clear communication and risk management.
• Support early-phase discussions to ensure smooth scoping and handover from presales.
• Drive internal transformation initiatives such as process improvement or platform upgrades.
• Provide regular project status updates to stakeholders, highlighting progress, issues, and resolution plans.
• Contribute to continuous improvement of implementation methodologies and best practices.

Skills

Project management

Stakeholder management

Cross-functional coordination

German language

English language

Education

Bachelor's degree

Tools

Salesforce

Cytric

Office Suite

Job description

Amadeus in Warszawa seeks a Senior Project Manager to lead Cytric Solution implementation projects for global customers. You will coordinate cross-functional teams, manage timelines, budgets and risks, and guide customers through the adoption of our SaaS platform.

The role requires a degree in a related field, about 5 years of project delivery experience, and fluency in English and German. Hybrid work and international travel may be involved, with opportunities to impact our customers worldwide.