Global SaaS Implementation Lead - Senior PM

Amadeus

Województwo mazowieckie

Hybrid

PLN 180,000 - 240,000

Full time

2 days ago

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Benefits offered by this job

Hybrid working model

Global exposure

Learning & development opportunities

Diversity & Inclusion

Job summary

Amadeus is seeking a Senior Project Manager to lead Cytric Solution implementation projects for strategic customers worldwide. You will coordinate across teams, guide customers through implementation, and ensure adoption while supporting internal improvement initiatives.

The role requires strong communication, English proficiency, and the ability to manage milestones, budgets, and risks in a hybrid work environment.

Qualifications

Degree in project management, business, IT or equivalent professional experience.
Solid experience (around 5 years) in project delivery or account management with global or enterprise clients.
Familiarity with travel or expense management tools is a plus.

Responsibilities

Lead end-to-end implementation projects for global customers, including integrations with third-party systems.
Ensure milestones, budgets, and quality expectations are met while maintaining customer satisfaction.
Collaborate with customers, internal teams, and partners to deliver clear communication and effective risk management.
Support early-phase discussions to ensure smooth scoping and handover from presales.
Drive internal transformation initiatives such as process improvement or platform upgrades.
Provide regular project status updates to stakeholders, highlighting progress, issues, and resolution plans.
Contribute to continuous improvement of implementation methodologies and best practices.