Global Payroll Capability Manager

Zimmer Biomet; Poland; On-site; PLN 300,000 - 540,000; Full time

Benefits offered by this job

Flexible working environment

Recognition & performance awards

Job summary

Zimmer Biomet is seeking a Global Payroll Capability Manager to lead the value-creation arm of the Global Payroll Excellence (PEX) team. You will translate strategy into scalable payroll capabilities and govern improvement initiatives across countries, partnering with HR, Finance and IT to maximize value.

You will oversee a small SME/Leads team and own the change management lifecycle from design to BAU, ensuring readiness, adoption and sustainable performance improvements.

Qualifications

• 10+ years of payroll, process excellence, transformation experience in a multinational/SSC.
• 3+ years of people leadership, managing senior specialists and project leads.
• Strong English; other European languages are a plus.
• Experience leading multi-country payroll transformation initiatives.
• Proven ability to establish knowledge management and learning programmes.

Responsibilities

• Lead global Payroll Excellence domains; maintain roadmaps, KPIs and maturity plans.
• Build and govern a global continuous improvement portfolio with benefits tracking.
• Drive process simplification, standardization and automation using Lean/PDCA.
• Define value metrics across quality, cycle time and cost avoidance.
• Govern payroll knowledge architecture and internal Payroll Academy.

Skills

Leadership

Stakeholder management

Data-driven decision making

Process improvement

Communication skills

Global payroll knowledge

Project management

Education

Bachelor's degree or equivalent

Tools

Lean Six Sigma

PDCA

Job description

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

What You Can Expect

The Global Payroll Capability Manager leads the value-creation arm of the ZB Global Payroll Excellence (PEX) team, with accountability for the Operational Excellence, People Readiness and Change Enablement capability domains. Reporting to the Head of Global Payroll Excellence and working within the Global PEX Design framework, the role converts strategy into scalable ways of working, measurable improvement, stronger organizational capability and sustainable change. The Manager leads a team of two permanent Payroll Excellence SMEs and Leads, complemented by an occasional rotating team member, and owns payroll-specific transformation management as a permanent organizational capability. This position protects mission‑critical Payroll Operations by governing improvement and change outside live delivery, from prioritization and design through readiness, adoption, stabilization and transition to BAU. The role partners globally with Payroll Operations, Regional Payroll Managers, HR, Finance, IT, project teams and vendors to increase the value realized from payroll people, processes and technology.

How You'll Create Impact

• Lead the Operational Excellence, People Readiness and Change Enablement capability domains, maintaining roadmaps, priorities, standards, KPIs and maturity plans aligned with Global Design.
• Build and govern a global continuous improvement portfolio based on operational signals, recurring issues, stakeholder feedback and strategic priorities, with transparent prioritization and benefits tracking.
• Lead process simplification, standardization, automation and root‑cause prevention using Lean, PDCA or similar methods, with improvements designed for reuse across countries and teams.
• Define and report value metrics, including quality, cycle time, manual effort, recurrence, adoption, capacity release and cost avoidance.
• Establish and maintain the payroll knowledge architecture and internal Payroll Academy, including role‑based learning pathways, curricula and content standards.
• Govern scalable knowledge management through on‑demand courses, digital knowledge and learning tools, curated content, clear ownership, review cycles and accessibility.
• Standardize onboarding, knowledge transfer and transition practices; deliver targeted in‑person enablement, deep dives and individual and team capability uplift.
• Own payroll‑specific program and change leadership for payroll‑impacting initiatives, from scope and planning through milestones, risks, dependencies and executive reporting.
• Lead business readiness, stakeholder engagement, training, cutover coordination, hypercare, adoption and transition to BAU for payroll‑impacting changes, partnering with the Risk and Control domain and IT for control and technical assurance.
• Build and maintain reusable project and change playbooks, tollgates, templates and lessons learned, ensuring clear ownership, acceptance criteria and sustainability measures for each initiative.
• Lead, coach and develop Payroll Excellence SMEs and Leads; allocate capacity across the portfolio, manage performance and succession, and Escalate trade‑offs that threaten mission‑critical delivery or PEX capability build‑out.
• Partner with the Head of Global Payroll Excellence, Regional Payroll Managers, HR, Finance, IT and vendors to align design, governance, delivery and adoption and prevent duplicated or orphaned work.

Strategic‑to‑operational agility: comfortable moving between operating model design, portfolio governance and hands‑on problem solving.

What Makes You Stand Out

• Operating model and systems thinking: able to translate global design into practical, scalable capabilities and clear ownership.
• Continuous improvement and value‑realisation mindset: able to identify, prioritize and sustain improvements with measurable business outcomes.
• Program, project and change leadership: able to govern complex, cross‑functional initiatives from scope through stabilization and transition to BAU.
• Knowledge and capability building: able to design learning architecture, knowledge systems, onboarding and targeted enablement that reduce key‑person dependency.
• People leadership: able to lead, coach and develop experienced SMEs and Leads while balancing delivery, development and succession.
• Global payroll expertise: strong understanding of end‑to‑end payroll operations, multi‑country complexity and the interaction of process, people, technology, controls and vendors.
• Data‑driven prioritization and judgement: able to use operational signals, benefits, risks and capacity constraints to make clear trade‑offs.
• Stakeholder influence and communication: able to align senior, cross‑functional and multicultural stakeholders and explain complex payroll concepts in business terms.

Your Background

• 10+ years of payroll, process excellence, transformation or related experience, preferably in a multinational or shared service centre (SSC) environment.
• 3+ years of people leadership experience, including managing or developing senior specialists, SMEs or project leads.
• Strong written and verbal communication skills in English are required; additional European languages are an advantage.
• Demonstrated experience leading multi‑country payroll, HR or Finance transformation initiatives from design through readiness, cutover, stabilisation and handover to BAU.
• Demonstrated experience with Lean Six Sigma, PDCA, 5S or another structured continuous improvement methodology, including benefits realization.
• Experience establishing knowledge management, learning, onboarding or capability‑development programmes in a complex organisation.
• Strong understanding of global payroll operating models, payroll and time technology ecosystems, controls and vendor dependencies.
• Experience with portfolio governance, executive reporting and cross‑functional resource coordination; formal project or change management certification is an advantage.
• Bachelor's degree or equivalent relevant experience

Travel Expectations

5 %

EOE/M/F/Vet/Disability