We are looking for an experienced People Operations leader to join KK Group as Senior Manager, Global People Administration & Payroll.
This role is responsible for leading and developing global People Administration and Payroll services, ensuring operational excellence, compliance, process effectiveness and a high-quality employee experience across multiple countries.
The successful candidate will drive collaboration between local People teams, external service providers and key stakeholders while supporting a scalable and efficient People Operations environment in an international organization.
Key Responsibilities
Lead Global People Administration & Payroll Delivery
- Lead and coordinate People Administration and Payroll services across multiple countries.
- Ensure high-quality, accurate and compliant delivery of employee administration and payroll activities.
- Create clear priorities, ownership and ways of working across teams, local stakeholders and external providers.
- Drive a strong service mindset and continuous focus on employee and manager experience.
- Ensure effective collaboration between People Administration, Payroll, Finance, Legal and business stakeholders.
Build Operational Excellence
- Strengthen and standardize People Administration and Payroll processes where appropriate.
- Ensure effective controls, documentation, governance and business continuity.
- Identify opportunities for simplification, automation and operational efficiency.
- Drive continuous improvement of service quality, accuracy and productivity.
- Establish scalable and sustainable operational practices that support a growing organization.
Manage Global Payroll
- Coordinate payroll delivery through local teams and external payroll providers.
- Manage relationships, performance and service levels with payroll vendors.
- Support resolution of complex payroll issues and cross-country topics.
- Ensure alignment between local requirements and global standards.
- Contribute to the continuous development of payroll governance and service delivery frameworks.
Support Growth & Organizational Readiness
- Ensure People Administration and Payroll processes can effectively support organizational growth and evolving business needs.
- Support integration of new locations, employee populations and operational requirements into existing processes and governance structures.
- Strengthen operational readiness through robust processes, clear ownership and effective controls.
- Build scalable ways of working that balance global consistency with local requirements.
- Support continuous development of operational frameworks, standards and service models.
Lead Through Data, Systems & Compliance
- Partner with local experts and external advisors to ensure effective implementation of regulatory and compliance requirements.
- Support audits, controls and risk mitigation activities.
- Drive improvements to HR, payroll and employee data systems.
- Utilize operational data and insights to improve decision-making and service delivery.
- Promote a culture of compliance, accountability and continuous improvement.
Leadership
- Lead, coach and develop a team of People Administration and Payroll professionals.
- Build capability, resilience and knowledge sharing across the function.
- Foster collaboration across countries and within a matrix organization.
- Support the development of future capabilities, processes and ways of working within People Operations.
- Create an environment focused on ownership, customer service and operational excellence.
What We Are Looking For
- Solid leadership experience within Payroll, People Administration, Shared Services or People Operations.
- Experience working in an international and matrix-based organization.
- Experience managing multi-country operations and external service providers.
- Strong understanding of payroll processes, operational controls and compliance requirements.
- Experience with HR, payroll and employee data systems.
- Proven ability to improve processes, implement standards and increase operational efficiency.
- Experience supporting organizational growth, system implementation, process harmonization or operational transformation initiatives will be considered an advantage.
- Strong stakeholder management and communication skills.
- Service-oriented mindset with a focus on execution, quality and continuous improvement.
What We Offer
- International and collaborative work environment.
- Significant influence on operational excellence and process development.
- Exposure to complex global operations and cross-functional collaboration.
- Opportunity to contribute to the continued development of People Operations within a growing international organization.