Global P2P Operations Lead - Process & Governance

Becton Dickinson; Wrocław; On-site; PLN 132,000 - 201,000; Full time

Job summary

Becton, Dickinson, and Company is seeking a P2P Operations Supervisor to govern outsourced Source-to-Pay activities in the EMEA region with plan to scale globally. You will own performance dashboards, escalation processes, and cross-functional governance to ensure delivery against SLAs.

The role requires driving root-cause analyses, continuous improvement, and maintaining SOX compliance while collaborating with Procurement, Local Finance, COE, and transformation teams.

Qualifications

• Experience in governance of P2P/STP operations.
• Ability to monitor performance metrics and drive improvements.
• Knowledge of SOX/compliance and internal audit requirements.

Responsibilities

• Own STP performance dashboard across AP, invoicing, and vendor data.
• Manage escalation framework and governance cadence with the BPO partner.
• Lead monthly exception reviews and drive upstream process fixes with stakeholders.
• Support automation of governance and reporting using Power BI/Power Automate.
• Coordinate with M&A/divestiture activities to maintain control and continuity.

Skills

Continuous Improvement

Cross-Functional Teamwork

KPI

Procure-to-Pay

Root Cause Analysis (RCA)

Service Level Agreement (SLA)

Source-to-Pay (S2P)

Tools

Power BI

Power Automate

Job description

Becton, Dickinson, and Company is seeking a P2P Operations Supervisor to govern outsourced Source-to-Pay activities in the EMEA region with plan to scale globally. You will own performance dashboards, escalation processes, and cross-functional governance to ensure delivery against SLAs.

The role requires driving root-cause analyses, continuous improvement, and maintaining SOX compliance while collaborating with Procurement, Local Finance, COE, and transformation teams.