Global Onboarding Analyst: Banking Ops & KYC

Citi Group; Warszawa; In loco; PLN 90.000 - 143.000; Tempo pieno

Vantaggi offerti da questo lavoro

Private Medical Care Program

Life Insurance Program

Pension Plan contribution

Employee Assistance Program

Paid Parental Leave Program

Sport Card

Holidays Allowance

Special offers and discounts for emplo

Access to learning resources

Discretional annual performance bonus

Affinity networks and charity Initi

Descrizione del lavoro

Citi Group in Warsaw is seeking an onboarding professional to manage account opening, KYC, and client interactions for Cash Management products. You will coordinate with global teams to ensure a smooth onboarding experience and maintain strong client relationships.

The role requires 0–2 years in banking operations, strong English skills, and the ability to multitask in a high-volume environment. A proactive team player who can work independently is ideal.

Competenze

• 0–2 years in Banking Operations, KYC, Finance, Legal Documentation review, Account Maintenance and related Cash management products preferred.
• Proficient in handling urgent and escalation cases and manage client and internal team expectations.
• Proficient knowledge of English.

Mansioni

• Interact with customers and issue documentation; ensure accuracy and timely delivery.
• Lead onboarding and KYC processes; act as single point of contact for clients; coordinate with Global partners.
• Manage portfolio and cross-functional relationships; navigate multiple internal systems.
• Follow internal processes, regulations, and risk controls; maintain high standards of compliance.
• Build strong client relationships and communicate issues, needs and queries promptly and professionally.
• Provide end-to-end support for new customer requirements and initiatives; attend regular calls with clients.

Conoscenze

Client interaction

KYC processing

Documentation review

English proficiency

Attention to detail

Strumenti

MS Office

Outlook

Descrizione del lavoro

Citi Group in Warsaw is seeking an onboarding professional to manage account opening, KYC, and client interactions for Cash Management products. You will coordinate with global teams to ensure a smooth onboarding experience and maintain strong client relationships.

The role requires 0–2 years in banking operations, strong English skills, and the ability to multitask in a high-volume environment. A proactive team player who can work independently is ideal.