Global IT Network Operations Specialist

GN Group; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Job summary

GN Group is seeking an IT Operations Specialist - Network to help ensure the performance, availability, and security of GN’s global IT infrastructure, supporting employees, partners, and customers worldwide.

You will join Global IT Operations, designing, maintaining, and supporting IT services that form GN Group’s technology foundation. The role emphasizes monitoring, incident handling, and security compliance with on-call rotation.

Qualifications

• Five years of experience in IT network operations or similar technical role.
• Proficient in IT service management practices (incident, problem, request).
• Familiar with monitoring tools and reporting solutions (e.g., SolarWinds).
• Understanding of cybersecurity concepts and ISO 27001 compliance.

Responsibilities

• Monitor network availability and performance across LAN/WAN, Wi-Fi, and related equipment.
• Investigate network issues and coordinate resolution with IT teams and external providers.
• Administer and troubleshoot Check Point firewalls, VPNs, and connectivity.
• Operate and support secure connectivity for on-prem and cloud solutions.
• Maintain technical documentation and knowledge articles; contribute to optimization initiatives.

Skills

IT network ops

Incident mgmt

Monitoring tools

Cybersecurity basics

Clear communication

Detail-oriented

Education

Relevant IT degree

Tools

Cisco

Fortinet

Check Point

SolarWinds

Job description

GN Group is seeking an IT Operations Specialist - Network to help ensure the performance, availability, and security of GN’s global IT infrastructure, supporting employees, partners, and customers worldwide.

You will join Global IT Operations, designing, maintaining, and supporting IT services that form GN Group’s technology foundation. The role emphasizes monitoring, incident handling, and security compliance with on-call rotation.