Senior Network Operations Engineer- night shift

Akamai Technologies; Kraków; On-site; PLN 35,000 - 55,000; Full time

Benefits offered by this job

Health support

Financial assistance

Family benefits

Work-life balance support

Flexible time for pursuits

Job summary

Akamai Technologies is seeking a Network Operations Engineer in Kraków, Poland. You will join a dedicated team responsible for maintaining the reliability of our large-scale network infrastructure, working night shifts from 18:00 to 2:00.

The ideal candidate will hold a bachelor's degree in computer science, possess hands-on experience with network environments, and have strong skills in IP networking, routing, and switching. Benefits include support for health, finances, family, and personal endeavors.

Qualifications

• Bachelor's degree in computer science or related field.
• Hands-on experience with large-scale network environments.
• Strong communication and customer service skills.
• Expertise in routing and switching; certifications like CCNA or JNCIA preferred.
• Experience with networking protocols like BGP, IS-IS, OSPF, MPLS.
• Familiarity with SQL and troubleshooting database queries.

Responsibilities

• Monitoring and maintaining network infrastructure for optimal performance.
• Troubleshooting and resolving complex network issues to minimize downtime.
• Leading resolution efforts during technical incidents.
• Conducting operational reviews to enhance fault detection and visibility.
• Developing operational tools and documentation for network support.

Skills

IP networking

Routing

Switching

SQL queries

Stakeholder management

Customer service

Education

Bachelor's degree in computer science or equivalent

Tools

Network monitoring tools

Job description

Job Description

Join our Network Operations Engineering team! Our operations team is responsible for maintaining the reliability, performance, and availability of large-scale network infrastructure. Work night shift 18:00 - 2:00.

Responsibilities

• Monitoring and maintaining network infrastructure to ensure optimal performance, reliability, and security across all systems and components.
• Troubleshooting complex network issues and coordinating resolution efforts to minimize downtime and service disruptions.
• Leading and supporting the resolution of critical technical incidents effectively and efficiently to ensure optimal outcomes.
• Providing expertise during incident response and conducting operational reviews to ensure thorough analysis and effective resolution.
• Designing, developing, and maintaining alerts, runbooks, dashboards, and monitoring solutions to enhance fault detection and operational visibility effectively.
• Developing and maintaining operational tools, automation, and technical documentation to support extensive network infrastructure effectively and efficiently.

Qualifications

• Have a bachelor's degree in computer science or equivalent.
• Have relevant hands‑on experience operating and supporting large‑scale network environments.
• Have excellent communication, stakeholder management, and customer service skills.
• Possess strong expertise in IP networking, routing, and switching; CCNA, JNCIA, or equivalent certifications are desirable.
• Have experience operating and troubleshooting service provider networks and Internet routing protocols, including BGP, IS‑IS, OSPF, and MPLS.
• Have experience writing, modifying, and troubleshooting SQL queries.

Benefits

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors