Global Immigration HR Operations Intern

UBS; Kraków; On-site; PLN 22,000 - 33,000; Full time

Job summary

UBS is seeking an HR Operations Intern to join our Global Services Immigration team in Kraków. The role focuses on processing HR documents and managing work permit and visa cases, while ensuring compliance and timely responses to employee inquiries.

You will work in a fast-paced, process-driven environment, supporting colleagues globally with a strong emphasis on accuracy and customer service. Fluency in English is essential, and knowledge of German is a plus.

Qualifications

• Fluent in written and spoken English.
• German language is a strong advantage.
• Experience in Human Resources, Employee Services, or Shared Services is an asset.
• Strong organizational and detail-oriented approach.
• Customer-focused with excellent communication skills.
• Proactive and solution-oriented with can-do attitude.
• Comfortable in a fast-paced, evolving environment.

Responsibilities

• Support work permit, visa and right-to-work cases.
• Monitor case progress and immigration deadlines.
• Process and archive HR documents.
• Resolve basic employee inquiries.
• Handle sensitive documents with discretion.

Skills

Fluent English

German language

HR experience

Organizational skills

Communication skills

Multitasking

Job description

UBS is seeking an HR Operations Intern to join our Global Services Immigration team in Kraków. The role focuses on processing HR documents and managing work permit and visa cases, while ensuring compliance and timely responses to employee inquiries.

You will work in a fast-paced, process-driven environment, supporting colleagues globally with a strong emphasis on accuracy and customer service. Fluency in English is essential, and knowledge of German is a plus.