Intern in HRSD EMEA SMC Operations

UBS; Kraków; On-site; PLN 28,000 - 39,000; Full time

Job summary

UBS is seeking an HR Operations Intern to join the HR Service Delivery EMEA SMCs team in Krakow/Wroclaw. You will support lifecycle events, absences, and HR document handling, while contributing to a portfolio of hire-to-retire HR services for clients.

The role emphasizes accuracy, discretion with sensitive information, and strong communication in a fast-paced environment. Fluency in English and good French are valued, with opportunities to grow within a global financial services leader.

Qualifications

• Fluent English required.
• French language skills are a strong asset.
• Prior experience in Human Resources or a Shared Services environment preferred.
• Strong organisational skills with attention to detail.
• Service-oriented mindset with good communication skills.
• Comfortable working in a dynamic environment with varied tasks.

Responsibilities

• Handling basic lifecycle events (OU changes, FTE changes).
• Managing employee absences and related documentation.
• Processing and archiving HR documents.
• Resolving basic employee inquiries.
• Handling sensitive documents with discretion and professionalism.

Skills

Fluent English

French language

HR/Shared Services experience

Organisational skills

Service-oriented mindset

Adaptability in dynamic environment

Job description

Key Responsibilities

Are you highly organised and process-driven? Do you have a strong attention to detail even when managing multiple priorities? Are you curious about how technology and innovation can enhance HR services?

Job Type

Full Time

Job Reference #

343656BR

City

Kraków, Wroclaw

Key Responsibilities

Are you highly organised and process-driven? Do you have a strong attention to detail even when managing multiple priorities? Are you curious about how technology and innovation can enhance HR services?

As an HR Operations Intern for Luxembourg, your responsibilities will include:

• Handling basic life-cycle events (i.e. OU changes, FTE changes)
• Managing employee absences and related documentation
• Processing and archiving HR documents
• Resolving basic employees inquiries
• Handling sensitive documents with discretion and professionalism

The team

You’ll be a part of the HR Service Delivery EMEA SMCs team working in Krakow/Wroclaw. We keep employees and line managers happy, solving problems for them by chat or through our ticketing system

We deliver an entire portfolio of hire-to-retire HR services to our Clients, balancing operational work with transformation projects, simplification initiatives and growth opportunities for our Colleagues.

Your Skills And Experience

• Fluent English
• Good knowledge of French is a strong asset
• Prior experience in Human Resources or a Shared Services environment is preferred
• Strong organizational skills and attention to detail
• Service-oriented mindset with excellent communication skills
• Comfortable working in a dynamic environment with varied daily tasks

About Us

UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.

We know that great work is never done alone. That’s why we place collaboration at the heart of everything we do. Because together, we’re more than ourselves. Want to find out more? Visit ubs.com/careers.

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.

We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Contact Details

UBS Business Solutions SA

UBS Recruiting

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Report misconduct: If you are made aware of any of our employees or individuals acting on behalf of UBS engaging in acts of misconduct under the Poland Whistleblowing Act, you may report your concerns through [e-mail]