Global HR Process Excellence & Data Quality Lead

Aon; Kraków; Hybrid; PLN 180,000 - 300,000; Full time

Benefits offered by this job

Hybrid work model

Global exposure

Job summary

Aon seeks a People Process Optimization & Controls Manager to lead teams responsible for HR controls, data quality, process optimization, and operational support for Workday HCM. You will ensure reliable, well-governed People processes while delivering an excellent colleague experience.

You will collaborate with global HR leaders, HR Systems, Finance, and process owners to improve service delivery, performance, and risk management across Aon’s HR operations worldwide.

Qualifications

• Experience leading teams within HR Operations, Shared Services, HR Systems, Process Excellence, Data Quality, Audit, or related operational environments.
• Strong understanding of HR data structures, governance, controls, operational risk management, and continuous improvement methodologies.
• Experience working with Workday HCM or a comparable Human Capital Management platform, including business processes, testing, releases, and change implementation.
• Excellent stakeholder management, communication, analytical, and problem-solving skills, with the ability to influence across a global matrix organization.
• Bachelor’s degree in Human Resources, Business, or a related field (or equivalent experience) and fluent English.

Responsibilities

• Lead HR data quality, control, and audit activities to ensure accuracy and compliance across Workday HCM and related People processes.
• Drive continuous improvement initiatives to simplify and optimize HR processes while enhancing efficiency and user experience.
• Manage governance frameworks, risk identification, issue resolution, and escalation processes to strengthen operational control.
• Oversee Workday process changes, including testing, impact assessments, release readiness, and adoption of new capabilities.
• Partner with People Operations leaders, HR Technology teams, Finance and process owners to improve service delivery.

Skills

Team leadership

Data governance

Process optimization

Workday HCM

Stakeholder management

Continuous improvement

Education

Bachelor’s degree in HR/Business

Tools

Workday HCM

Job description

Aon seeks a People Process Optimization & Controls Manager to lead teams responsible for HR controls, data quality, process optimization, and operational support for Workday HCM. You will ensure reliable, well-governed People processes while delivering an excellent colleague experience.

You will collaborate with global HR leaders, HR Systems, Finance, and process owners to improve service delivery, performance, and risk management across Aon’s HR operations worldwide.