Global HR Operations Lead

SC Johnson; Województwo mazowieckie; On-site; PLN 145,000 - 191,000; Full time

Benefits offered by this job

Medical Insurance

Lunch Card

Sport Card

Employee Assistance Program

Glasses Reimbursement

Training and courses co-financing

Smart Working

Drinks & Fruit Basket

Family & Friends Referral Program

Job summary

SC Johnson in Warsaw is seeking an HR Operations Team Leader (Associate Manager, HR Delivery Center) to guide a team of Senior Associates, Associates and Interns. You will ensure timely, accurate HR data administration, payroll inputs, benefits, onboarding and offboarding support across in-scope countries.

You will partner with local HR business partners, drive process improvements, and mentor your team to deliver high-quality HR services while navigating a multicultural FMCG environment.

Qualifications

• Bachelor's or master's degree in business, HR, or related discipline required.
• At least 3 years of experience in managing a team.
• At least 5 years progressive Contact Center / Customer Service experience, HR Shared Services preferred.

Responsibilities

• Manage the HR Operations Associates team to support in-scope countries (Western Europe plus MENAPT).
• Coordinate the team to ensure workload is effectively managed.
• Review and manage individuals' performance and development plans.
• Provide guidance and support to the team, resolve problems and deal with escalations.

Skills

English proficiency

Leadership

People management

Education

Bachelor's or Master's in business/HR

Tools

Workday

ServiceNow

Ticket management system

Job description

SC Johnson in Warsaw is seeking an HR Operations Team Leader (Associate Manager, HR Delivery Center) to guide a team of Senior Associates, Associates and Interns. You will ensure timely, accurate HR data administration, payroll inputs, benefits, onboarding and offboarding support across in-scope countries.

You will partner with local HR business partners, drive process improvements, and mentor your team to deliver high-quality HR services while navigating a multicultural FMCG environment.