Global HR Lifecycle Specialist

HEINEKEN Global Shared Services; Kraków; On-site; PLN 60,000 - 90,000; Full time

Job summary

HEINEKEN Kraków, part of Heineken Global Shared Services, seeks an Hire To Retire Coordinator to execute transactional HR activities across the employee lifecycle, ensuring data accuracy and compliance. You will support onboarding, organizational changes, leaves, and exits while collaborating with stakeholders to standardize processes.

Key requirements include 3 years of lifecycle data handling experience, a relevant bachelor’s degree, and fluency in English plus Romanian or Bulgarian.

Qualifications

• 3 years of relevant experience handling complex lifecycle or data processes, including onboarding and organizational changes.
• Bachelor’s degree in human resources, business administration or related field.
• multilingual communication in English and Romanian/Bulgarian is required.
• knowledge of SAP SuccessFactors and ServiceNow is expected.
• strong customer service and problem-solving skills with attention to detail.

Responsibilities

• Execute transactional HR activities across the employee lifecycle, including onboarding and exits.
• Handle complex Tier 2 HTR requests and cases with accuracy and speed.
• Use analytics tools to track HR metrics and support decision making.
• Monitor SLAs and escalate breaches to ensure timely resolution.
• Maintain privacy, compliance, and four-eye checks on data changes.
• Coordinate organizational structure updates and master data changes.
• Collaborate with stakeholders to address HR needs and ensure consistency.

Skills

HR data handling

Multilingual communication

Customer service

Attention to detail

MS Office & Teams

Education

Bachelor's degree in human resources or related field

Tools

SAP SuccessFactors

ServiceNow

Job description

HEINEKEN Kraków, part of Heineken Global Shared Services, seeks an Hire To Retire Coordinator to execute transactional HR activities across the employee lifecycle, ensuring data accuracy and compliance. You will support onboarding, organizational changes, leaves, and exits while collaborating with stakeholders to standardize processes.

Key requirements include 3 years of lifecycle data handling experience, a relevant bachelor’s degree, and fluency in English plus Romanian or Bulgarian.