Global Customer Service & Logistics Administrator

TEOXANE Laboratories; Warszawa; On-site; PLN 48,000 - 68,000; Full time

Job summary

Teoxane Laboratories in Warsaw, Poland, is seeking a Customer Service Administrator to manage orders, pricing, onboarding, and ERP/CRM updates. You will ensure correct application of rates, oversee stock in multiple warehouses, and support logistics reporting.

The role requires 5+ years in a similar position, strong communication, and fluency in English and Polish. Proactive, detail‑oriented professionals will thrive in a dynamic, customer‑facing environment.

Qualifications

• Diploma in Business Administration/Management or equivalent.
• Minimum of 5 years in a similar Customer Service/Administration role.
• Fluent in English and Polish, both written and spoken.
• Knowledge of ERP and/or CRM systems; strong MS Office skills.

Responsibilities

• Process and oversee customer orders in terms of timing, price and quantities.
• Update prices and rates in ERP/CRM and ensure correct application.
• Onboard new customers and review customer associations and rates.
• Monitor stock across warehouses and manage deliveries with the distribution service.
• Prepare periodic reports and assist with budgeting/forecasting for logistics.

Skills

ERP systems

CRM systems

Excel

Word

Outlook

Order management

Customer service

Communication

Education

Diploma in Business Administration/Management

Tools

ERP

CRM

Job description

Teoxane Laboratories in Warsaw, Poland, is seeking a Customer Service Administrator to manage orders, pricing, onboarding, and ERP/CRM updates. You will ensure correct application of rates, oversee stock in multiple warehouses, and support logistics reporting.

The role requires 5+ years in a similar position, strong communication, and fluency in English and Polish. Proactive, detail‑oriented professionals will thrive in a dynamic, customer‑facing environment.