Global CRM Campaign Lead | Flexible Hybrid + Learning

OCX; Warszawa; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Flexible hybrid work

Sports or fitness allowance

Projects for global brands

Online learning platform access

Collaborative international team

Job summary

OCX is seeking a CRM Campaign Manager to lead the day-to-day delivery of CRM campaigns and act as the primary contact for client stakeholders.

You will manage campaign calendars, production schedules, resources and budgets across multiple markets, ensuring projects are delivered on time, within budget and to agreed SLAs.

This role requires strong coordination across client, campaign, production, creative and technical teams in a fast-paced, international environment.

Qualifications

• Experience in marketing operations and CRM/digital marketing.
• Proven ability to manage multi-stakeholder projects.
• Strong project management, organization and prioritisation skills.
• Confident when working directly with clients and senior stakeholders.
• Experience with budgets, forecasting or financial reporting.
• Ability to coordinate multiple workstreams in a fast-paced environment.
• Fluent English in an international setting.

Responsibilities

• Act as the primary day-to-day contact for client stakeholders and campaign managers.
• Manage campaign calendars, production schedules and delivery across markets.
• Coordinate work across client, campaign, production, creative and technical teams.
• Monitor milestones, dependencies, risks and delivery performance.
• Manage resource prioritisation, workload and capacity planning.
• Track budgets, forecasts and campaign-related costs; identify delivery issues and implement improvements.
• Lead regular status meetings and provide operational updates to stakeholders.

Skills

CRM marketing

Campaign management

Project management

Client management

Budget tracking

English language

Stakeholder management

Job description

OCX is seeking a CRM Campaign Manager to lead the day-to-day delivery of CRM campaigns and act as the primary contact for client stakeholders.

You will manage campaign calendars, production schedules, resources and budgets across multiple markets, ensuring projects are delivered on time, within budget and to agreed SLAs.

This role requires strong coordination across client, campaign, production, creative and technical teams in a fast-paced, international environment.