Global Business Services Expert | f/m/d

af; Warszawa; Hybrid; PLN 180,000 - 280,000; Full time

Benefits offered by this job

German language (nice to have)

Power BI (nice to have)

Job summary

ERGO Technology & Services S.A. (ET&S) in Poland is seeking a governance and transformation professional to develop and enhance governance, risk, and compliance frameworks.

You will work with global stakeholders across multiple functions, driving improvements and ensuring regulatory alignment. Ideal candidates have 5+ years in transformation or GBS, strong analytical and communication skills, and advanced Excel/PowerPoint capabilities.

Qualifications

• Fluent English required.
• Degree in Business, Finance, Mathematics, Informatics, or related field.
• 5+ years in transformation, governance, project management, or GBS.
• Knowledge of process optimization, risk, compliance, and governance.
• Strong analytical, communication, and stakeholder management skills.
• Experience working in an international environment.
• Advanced Excel and PowerPoint skills.

Responsibilities

• Develop and enhance governance, risk, compliance, and process frameworks.
• Support process documentation and policy updates.
• Collaborate with global stakeholders across multiple functions.
• Identify risks and drive improvement initiatives.
• Prepare governance documentation and business reports.
• Provide compliance and regulatory guidance.
• Support reporting, analytics, and automation activities.
• Participate in cross-functional and international projects.
• Take on additional responsibilities and special assignments as needed.

Skills

Fluent English

Analytical skills

Stakeholder management

Advanced Excel

PowerPoint

International experience

Education

Degree in Business or Finance or Mathematics or Informatics

Tools

BPMN

ADONIS NP

Job description

About Us

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, is delivering integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions. On the business side, we also support the Group in various end-to-end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities.

How you will get the job done

• developing and enhancing governance, risk, compliance, and process frameworks

• supporting process documentation and policy updates

• collaborating with global stakeholders across multiple functions

• identifying risks and driving improvement initiatives

• preparing governance documentation and business reports

• providing compliance and regulatory guidance

• supporting reporting, analytics, and automation activities

• participating in cross-functional and international projects

• taking on additional responsibilities and special assignments as needed

Skills and experience you will need

• fluent English

• degree in Business, Finance, Mathematics, Informatics, or a related field

• 5+ years of experience in transformation, governance, project management, or GBS

• knowledge of process optimization, risk, compliance, and governance

• strong analytical, communication, and stakeholder management skills

• experience working in an international environment

• fluent English

• advanced Excel and PowerPoint skills

• experience with BPMN, ADONIS NP

Nice to have

• German language

• Power BI