Senior Controller Business Services | f/m/d

af; Warszawa; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

ERGO Technology & Services S.A. in Warsaw seeks a financing & controlling professional to support GBS activities, prepare business cases, and drive reporting quality.

You will validate cost allocation, analyse KPIs, and deliver executive-ready insights for management. Ideal candidates have a university degree in business/ economics, several years in Finance/Controlling in a GBS/SSC, and strong English communication along with strong Excel/PowerPoint skills.

Qualifications

• Fluency in English (C1).
• University degree in Business Administration, Economics or related field.
• Several years of professional Finance/Controlling experience in a GBS/SSC environment.
• Strong expertise in financial and cost controlling and management reporting.
• Strong analytical and problem-solving skills.
• Structured, independent working style with a team mindset.
• Strong communication and stakeholder management in an international environment.
• Proficiency in MS Office, especially Excel and PowerPoint.
• Willingness to travel as required.

Responsibilities

• Support controlling activities across the Global Business Services environment.
• Prepare business cases, scenario analyses, and decision-support materials.
• Validate and process invoices and cost allocation methodologies.
• Maintain and enhance central GBS invoicing and cost allocation processes.
• Generate and analyze operational and financial reporting data.
• Track KPIs, FTEs and other performance indicators; present to management.

Skills

Fluent English (C1)

Analytical thinking

Problem solving

Structured, independent work style

Communication & stakeholder management

MS Office (Excel, PowerPoint)

Willingness to travel

Education

University degree in Business Administration, Economics or related field

Tools

Power BI

Job description

About Us

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, is delivering integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions. On the business side, we also support the Group in various end-to-end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities.

How you will get the job done

• supporting controlling activities across the Global Business Services (GBS) environment
• maintaining and updating GBS business case methodologies and assumptions
• preparing business cases, scenario analyses, and decision-support materials for management
• maintaining and enhancing the central GBS invoicing and cost allocation methodology
• validating and processing invoices in line with established procedures and approval workflows
• supporting process optimization, documentation, and automation initiatives
• generating, analyzing, and submitting operational and financial reporting data
• tracking and monitoring KPIs, FTEs, and other operational performance indicators
• preparing executive-level reports, presentations, and Board-requested analyses
• participating in controlling projects, cross-functional initiatives, and ad hoc analytical tasks

Skills and experience you will need

• fluency in English (C1)
• university degree in Business Administration, Economics or related field
• several years of professional experience in Finance or Controlling in GBS/SSC environment
• strong expertise in financial and cost controlling and management reporting, with key focus on: KPI management, preparing and analyzing business cases, invoicing processes and internal cost allocation within GBS/SSC organization
• strong analytical and problem-solving skills with the ability to translate complex data into clear conclusions
• structured, independent working style combined with a collaborative team-oriented mindset
• strong communication and stakeholder management skills in an international environment
• proficiency in MS Office, especially Excel and PowerPoint
• willingness to travel as required for the role

Nice to have

• knowledge of Power BI

Perks & Benefits

Let's be healthy

Medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.

Let's be balanced

Work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.

Let's be smart

We organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

Let's be responsible

Each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

Let's be fun

Company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered!

Let's be diverse

Every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!