Global BlackLine & Finance Applications Manager

Hitachi Energy Ltd.; Kraków; Hybrid; PLN 200,000 - 260,000; Full time

Benefits offered by this job

Competitive salary and incentives

Well-being and care

Paid and unpaid leave

Flexible work options

Benefits that support financial securi

Job summary

Hitachi Energy Ltd. seeks an Application Manager to own a portfolio of global Finance applications with a primary focus on BlackLine.

You will partner with Finance to translate business needs into effective application and process improvements, coordinate IT and vendor activities, and drive continuous improvement across the portfolio. You will oversee end-to-end application support, stay current with BlackLine capabilities, and manage incidents, upgrades, and releases, while reporting on KPIs

Qualifications

• Proven experience in Application Management, AMS, or IT Service Management within a global or complex organization.
• Hands-on experience with BlackLine with good knowledge of its functionality and configuration options.
• Good practical understanding of Finance processes, particularly Record-to-Report, financial close, general ledger, account reconciliation and intercompany accounting.
• Practical understanding of ITIL processes, including Incident, Problem, Change, Release and Service Level Management.
• Experience coordinating external service providers or software vendors and coordinating work across internal delivery teams.
• Experience coordinating application enhancements, upgrades, releases or implementation projects.
• Strong service and project reporting skills, including KPIs, RAID management, milestone tracking and status reporting.
• Strong stakeholder management and communication skills, with the ability to work effectively across Finance, IT and external partners in an international environment.

Responsibilities

• Take end-to-end ownership of BlackLine and other applications within your portfolio.
• Act as the primary IT partner for Accounting, Tax, and Treasury stakeholders.
• Work with Finance stakeholders to understand business needs and translate them into application and process improvements.
• Keep up to date with BlackLine capabilities and releases and identify relevant opportunities for the business.
• Coordinate application support across internal IT teams, external service providers and software vendors.
• Monitor SLAs, KPIs, ticket trends, backlogs and recurring issues, and follow up on service performance.
• Coordinate incidents, problems, service requests, changes and releases in line with established application management processes.
• Coordinate application enhancements, upgrades and projects from requirements and planning through testing, implementation and transition to support.
• Maintain clear reporting on status, milestones, risks, dependencies, decisions and actions, escalating concerns when needed.
• Support application governance, IT risk, audit and internal control activities across the portfolio.
• Maintain application knowledge and documentation and help users make effective use of available functionality and support channels.

Skills

Application management

BlackLine

Finance processes

ITIL

Stakeholder management

Vendor coordination

Project reporting

Tools

BlackLine

Job description

Hitachi Energy Ltd. seeks an Application Manager to own a portfolio of global Finance applications with a primary focus on BlackLine.

You will partner with Finance to translate business needs into effective application and process improvements, coordinate IT and vendor activities, and drive continuous improvement across the portfolio. You will oversee end-to-end application support, stay current with BlackLine capabilities, and manage incidents, upgrades, and releases, while reporting on KPIs