Application Management Framework Lead

Hitachi Energy Ltd.; Kraków; Hybrid; PLN 219,000 - 329,000; Full time

Benefits offered by this job

Competitive compensation

Well-being programs

Flexible work options

Career development

Job summary

Hitachi Energy is seeking an Application Management Framework Manager to establish and improve the governance framework across its High Voltage Business Unit. You will define standards, templates, and processes, and support Application Managers with training and guidance to ensure compliant, consistent services.

The role emphasizes CMDB data quality, application lifecycle management, and collaboration with Portfolio and Compliance teams to raise maturity across the unit.

Qualifications

• Bachelor's or Master's degree in Information Systems, Computer Science, Business Administration, or a related field.
• 5-8 years of professional IT experience in a global organization, with strong expertise in Application Management, IT Governance, IT Service Management (ITSM), or a related discipline.
• Experience with ServiceNow, CMDB management, and application lifecycle management processes.
• Proven experience in developing and maintaining governance frameworks, standards, procedures, and operational documentation.
• Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word.
• Strong analytical, problem-solving, and process improvement skills.
• Self-motivated and well organized, with excellent prioritization, multitasking, and stakeholder management skills.
• Strong communication, presentation, and influencing skills, with the ability to work effectively across global and cross-functional teams.
• Proficiency in spoken and written English is required.

Responsibilities

• Define, maintain, and continuously improve the Application Management Framework across the Business Unit.
• Develop and maintain Application Management standards, processes, templates, and governance documentation to ensure alignment with Hitachi Energy policies and requirements.
• Actively support Application Managers through training, onboarding, guidance, and knowledge-sharing activities.
• Drive improvements in application governance, application ownership quality, and CMDB data quality.
• Define criteria for transitioning applications to Application Management Services providers, support application selection and handover activities, and ensure suppliers deliver services in line with agreed standards, service levels, and operational requirements.
• Identify opportunities to simplify, standardize, and improve Application Management processes and ways of working.
• Collaborate closely with Portfolio Management, Compliance Management, Application Managers, and support teams to increase Application Management maturity across the Business Unit.

Skills

IT experience 5–8y

Application Management

IT Governance

ITSM

ServiceNow

CMDB management

Application lifecycle

Excel

PowerPoint

Word

Analytical skills

Process improvement

Stakeholder management

Communication skills

English proficiency

Education

Bachelor's degree in Information Systems

Master's degree in Information Systems

Bachelor's degree in Computer Science

Master's degree in Business Administration

Tools

ServiceNow

CMDB tooling

Job description

Hitachi Energy is seeking an Application Management Framework Manager to establish and improve the governance framework across its High Voltage Business Unit. You will define standards, templates, and processes, and support Application Managers with training and guidance to ensure compliant, consistent services.

The role emphasizes CMDB data quality, application lifecycle management, and collaboration with Portfolio and Compliance teams to raise maturity across the unit.