German-Speaking IT Support Specialist (Junior)

GlobalLogic Inc.; Polska; On-site; PLN 78,000 - 112,000; Full time

Benefits offered by this job

Learning & development

Diversity & inclusion

Career development

Comprehensive benefits

Relocation options

Job summary

GlobalLogic Inc. in Wrocław is seeking a Junior Project Support Specialist who loves German and is eager to start a career in IT. This entry-level role offers hands-on experience supporting project teams and interacting with clients in German and English.

You will work on ticketing, assist with project documentation, and learn how our policies guide project delivery. If you are detail-oriented, a team player, and motivated to grow, this is a great place to launch your IT journey.

Qualifications

• German language required at least B2
• English language required at least B2
• Analytical thinking
• Ability to work in a team
• Ability to comprehend project policy guidelines
• Good hands and eye coordination for annotation
• Attention to detail
• Client focus

Responsibilities

• Providing support and resolving client inquiries
• Deliver high standard service based on project KPIs
• Maintaining absolute confidentiality of project and client data
• Working in the ticketing system

Skills

German language

English language

Analytical thinking

Teamwork

Policy guidelines understanding

Annotation accuracy

Attention to detail

Client focus

Tools

GIS system

Job description

GlobalLogic Inc. in Wrocław is seeking a Junior Project Support Specialist who loves German and is eager to start a career in IT. This entry-level role offers hands-on experience supporting project teams and interacting with clients in German and English.

You will work on ticketing, assist with project documentation, and learn how our policies guide project delivery. If you are detail-oriented, a team player, and motivated to grow, this is a great place to launch your IT journey.