German-Speaking IT Support Specialist (Junior)

GlobalLogic Inc.; Wrocław; Hybrid; PLN 40,000 - 60,000; Full time

Benefits offered by this job

DE&I matters

Career development

Comprehensive benefits

Flexible opportunities

Job summary

GlobalLogic Inc. in Wrocław is seeking a Junior Project Support Specialist with German language skills to join our IT services team. This role provides an entry into IT and daily use of German within a dynamic, multinational environment.

You will provide client support, respond to inquiries, and help maintain project KPIs while collaborating closely with project teams and stakeholders. Typical hours are 9am–5pm in winter and 10am–6pm in summer, with shifts from Monday to Sunday including

Qualifications

• Mandatory knowledge of German language (B1)
• Knowledge of English (B2)
• Analytical thinking
• Ability to work in a team
• Ability to comprehend the project policy guidelines
• Good hands and eye coordination for annotation
• Attention to detail
• Client focus

Responsibilities

• Providing support and resolving client’s inquiries
• Deliver high standard service based on project KPIs
• Maintaining absolute confidentiality of project and client data
• Working in the ticketing system

Skills

German language (B1)

English language (B2)

Analytical thinking

Teamwork

Attention to detail

Client focus

Project policy comprehension

Hand-eye coordination for annotation

Tools

GIS system

Job description

GlobalLogic Inc. in Wrocław is seeking a Junior Project Support Specialist with German language skills to join our IT services team. This role provides an entry into IT and daily use of German within a dynamic, multinational environment.

You will provide client support, respond to inquiries, and help maintain project KPIs while collaborating closely with project teams and stakeholders. Typical hours are 9am–5pm in winter and 10am–6pm in summer, with shifts from Monday to Sunday including