German-Speaking Project Support Specialist

GlobalLogic Inc.; Wrocław; Hybrid; PLN 42,000 - 72,000; Full time

Benefits offered by this job

Relocation options

Rotation opportunities

Career development

Job summary

GlobalLogic, a Hitachi Group Company, is seeking a Junior Project Support Specialist with German to join our Wrocław team. Role focuses on supporting clients and handling inquiries in German within IT projects, involving shift work and adherence to project guidelines.

You will collaborate with colleagues in a dynamic environment, maintain data confidentiality, and use ticketing systems to track requests while growing in a global tech firm.

Qualifications

• Mandatory knowledge of German language (min. B1 level).
• Analytical thinking.
• Ability to work in a team.
• Ability to comprehend the project policy guidelines.
• Good hands and eye coordination for annotation.
• Attention to detail.
• Client focus.

Responsibilities

• Providing support and resolving client’s inquiries.
• Deliver high standard service based on project KPIs.
• Maintaining absolute confidentiality of project and client data.
• Working in the ticketing system.

Skills

German language

Analytical thinking

Teamwork

Policy guidelines

Annotation

Attention to detail

Client focus

GIS systems

Job description

GlobalLogic, a Hitachi Group Company, is seeking a Junior Project Support Specialist with German to join our Wrocław team. Role focuses on supporting clients and handling inquiries in German within IT projects, involving shift work and adherence to project guidelines.

You will collaborate with colleagues in a dynamic environment, maintain data confidentiality, and use ticketing systems to track requests while growing in a global tech firm.