German-Speaking IT Project Support (Junior)

GlobalLogic Inc.; Wrocław; Hybrid; PLN 67,000 - 100,000; Full time

Job summary

GlobalLogic in Wrocław is seeking a Junior Project Support Specialist with German language skills. The role includes assisting clients, delivering high-quality service, and working within the project’s policy guidelines.

You will interact in a ticketing system and contribute to KPI-driven support while maintaining confidentiality. The position operates onsite in Wrocław, Monday–Friday, offering growth opportunities within a global IT group and exposure to diverse projects and clients across

Qualifications

• Mandatory knowledge of German language (min. B2 level)
• Knowledge of English (min. B2 level)
• Analytical thinking
• Ability to work in a team
• Ability to comprehend the project policy guidelines
• Good hands and eye coordination for annotation
• Attention to detail
• Client focus
• Nice to have : GIS system experience.

Responsibilities

• Providing support and resolving client’s inquiries
• Deliver high standard service based on project KPIs
• Maintaining absolute confidentiality of project and client data
• Working in the ticketing system

Skills

German language B2

English B2

Analytical thinking

Teamwork

Policy guidelines understanding

Annotation skills

Attention to detail

Client focus

GIS experience

Job description

GlobalLogic in Wrocław is seeking a Junior Project Support Specialist with German language skills. The role includes assisting clients, delivering high-quality service, and working within the project’s policy guidelines.

You will interact in a ticketing system and contribute to KPI-driven support while maintaining confidentiality. The position operates onsite in Wrocław, Monday–Friday, offering growth opportunities within a global IT group and exposure to diverse projects and clients across