Junior German-Speaking IT Project Support Specialist

GlobalLogic Inc.; Polska; On-site; PLN 70,000 - 110,000; Full time

Job summary

GlobalLogic Inc. in Wrocław is seeking a Junior Project Support Specialist with German to join our IT team. You’ll work from the office, interacting with clients and using German language daily to help resolve inquiries.

This role focuses on accurate annotation, data handling, and delivering service aligned with project KPIs, while learning the ropes of IT project governance and ticketing workflows.

Qualifications

• Mandatory knowledge of German language (min. B2 level).
• Knowledge of English (min. B2 level).
• Analytical thinking.
• Ability to work in a team.
• Ability to comprehend the project policy guidelines.
• Good hands and eye coordination for annotation.
• Attention to detail.
• Client focus.
• Nice to have GIS system experience.

Responsibilities

• Providing support and resolving client’s inquiries.
• Deliver high standard service based on project KPIs.
• Maintaining absolute confidentiality of project and client data.
• Working in the ticketing system.

Skills

German language

English language

Analytical thinking

Teamwork

Policy understanding

Annotation

Attention to detail

Client focus

GIS experience

Job description

GlobalLogic Inc. in Wrocław is seeking a Junior Project Support Specialist with German to join our IT team. You’ll work from the office, interacting with clients and using German language daily to help resolve inquiries.

This role focuses on accurate annotation, data handling, and delivering service aligned with project KPIs, while learning the ropes of IT project governance and ticketing workflows.