Junior German-Speaking IT Project Support

GlobalLogic Inc.; Wrocław; Hybrid; PLN 50,000 - 70,000; Full time

Job summary

GlobalLogic in Wrocław is seeking a Junior Project Support Specialist with German to support clients and collaborate with a skilled team in an IT environment. The role focuses on handling inquiries, ensuring service quality, and maintaining data confidentiality while using ticketing systems.

Fluency in German and English (B2+), strong analytical and teamwork skills, and attention to detail are required. GIS experience is a plus. The position is office-based, Monday–Friday.

Qualifications

• Mandatory knowledge of German language (min. B2 level).
• Knowledge of English (min. B2 level).
• Analytical thinking, teamwork, ability to comprehend project policy guidelines, attention to detail and client focus.

Responsibilities

• Providing support and resolving client’s inquiries
• Deliver high standard service based on project KPIs
• Maintaining absolute confidentiality of project and client data
• Working in the ticketing system

Skills

German B2

English B2

Analytical thinking

Teamwork

Policy guidelines

Annotation coordination

Attention to detail

Client focus

GIS system experience

Job description

GlobalLogic in Wrocław is seeking a Junior Project Support Specialist with German to support clients and collaborate with a skilled team in an IT environment. The role focuses on handling inquiries, ensuring service quality, and maintaining data confidentiality while using ticketing systems.

Fluency in German and English (B2+), strong analytical and teamwork skills, and attention to detail are required. GIS experience is a plus. The position is office-based, Monday–Friday.